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Delayed flight

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  • 06-06-2022 11:16pm
    #1
    raxy
    Registered Users Posts: 836 ✭✭✭


    Our flight last week was delayed. Meant to fly at 5.45am Sunday & ended up going at around 20.00 Monday.

    Airline has offered the €400/person as per eu regs, up to 180 travel expenses for taxis to/from airport +200/person vouchers for future flights.

    Was a nightmare but we're on our holiday & was 2 weeks so not the end of the world. I feel sorry for those only going for 1 week though.

    My questions though is, I got an email from the travel agent with details of the delay & reason in case I want to claim off insurance. We have insurance but considering we are already getting compensation is there any point claiming off insurance?



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    #2
    endofrainbow
    Registered Users Posts: 2,673 ✭✭✭endofrainbow


    Depending on your travel insurance, they won't pay if you've already been compensated by the airline and will seek evidence you have tried to resolve it with the airline/travel agent.

    I think you have been offered a generous compensation.



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    #3
    raxy
    Registered Users Posts: 836 ✭✭✭raxy


    Forgot about this post.

    I put in a claim, included what compensation we were already getting.

    Took months but eventually got €200/person compensation.



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