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Large hotel change abroad

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  • 29-06-2022 11:47am
    #1
    jjnaas
    Registered Users Posts: 58 ✭✭


    Hello BOI,

    I am going abroad (Canada) next month. I need to charge 3 hotel rooms in the hotel to my card. The total amount will be about $7,500 CAD or 5,500 euros. I'll need to transfer 500 to my card as my limit is 5k and I've never charged such a large amount at once to my card. As such, I'm dreading an embarrassing decline at checkout and my debit card won't work as the amount will be over the daily limit.

    I see that you guys don't need or accept advance travel notice anymore. Is there anything I can do to make sure this goes through and isn't flagged? If it is, what's the quickest way to resolve it? Which phone number would get an instant response?


    Thanks.



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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/2058252331/large-hotel-change-abroad

    Hi there,

    Thanks for getting in touch with us.

    Just to mention, limit of debit card is 25k for online or point of sale purchase.

    If the card flags with our Card Security Team , my colleagues can resolve quickly for you, they are also available 24/7. The number from abroad is 0035314885466.

    Hoping this helps,

    Many thanks

    Alison



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    #3
    amdublin
    Registered Users Posts: 20,653 ✭✭✭✭amdublin


    The hotel should "authorize" in advance, at check in. So it won't be at check out but it will be at check in that you may or may not have to call BOI

    You could call the hotel on day of arrival and ask them to take payment in full then before your arrival. They may need you to complete a credit card authorization form to do this



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