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  • 29-06-2022 11:50am
    #1
    69475400moraru
    Registered Users Posts: 3 ✭


    Hi, i have sent messages to you amd no reply yet. I have an issue, you double withdrawal from my account and no refund yet



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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/2058252333/card

    Hi,

    Thanks for getting in touch.

    May we ask is it private message you sent us through Boards.ie apologies we don't seem to have received these into our inbox?

    Is this a duplicate transaction on your card? If you have contacted the retailer and they only have 1 payment, or mention they also put through pre authorisation this will resolve automatically on account for you 5 business days after the initial transaction date.

    Hoping this helps, any further questions, feel free to come back to us.

    Many thanks

    Alison



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