Bord Gais Meter Readings.

chicorytip

Hello. Are there any Bord Gais Energy:(Electricity) customers here who happen to reside in apartment blocks? I have just received an email inviting me to submit my own meter reading in order to avoid my next bill being based on estimated consumption. I have never been requested to do this before in two years at this address. I was under the impression a meter reader with access to the building comes in to take the readings. Also, the electric meters for each apartment are located in locked metal cabinets so how I am supposed to take the reading at all in that case. Should I do nothing and just ignore the message? Trying to contact customer service is difficult, to say the least

zell12

ESBN read the meters about three/four times a year. They cannot access the meters if they are locked away. It sounds as though all your bills are estimated, hence the request. Check your bills. Contact the caretaker and ask for a meter reading

chicorytip

I spoke to the block manager. ESB have access to the building and have keys that open the cabinets that store meters. She was unable to say how often they take the readings. I have requested that the caretaker take my own reading tomorrow and the management company will email the details to me.

Del2005

Look over your bills. If there's an E it's an estimated reading, look back till you find an A, that's the last time they read your meter.

NIMAN

Got same email in the last 7 days.

I had submitted actual readings about 4 or 5 months ago too.

This time, when I used the app to submit them, it said they might not be used. Not sure why?

chicorytip

https://www.boards.ie/discussion/comment/119381894#Comment_119381894

Are you with BGE and do you live in a similar type of building?

L1011

BGE send those out before any estimated bill - everyone has at least some estimates in a year as they are not read 6 times a year anymore.

NIMAN

https://www.boards.ie/discussion/comment/119382078#Comment_119382078

Yes with BGE, but live in a detached house.

L1011

https://www.boards.ie/discussion/comment/119382177#Comment_119382177

Meter reading is done by ESBN and doesn't match anyones billing anymore, regardless of type of house.

NIMAN

I do see my meter getting read the odd time.

L1011

https://www.boards.ie/discussion/comment/119382370#Comment_119382370

It'll be about 4x a year. But you're billed 6 times in most normal circumstances.

chicorytip

https://www.boards.ie/discussion/comment/119382078#Comment_119382078

So, in many customers will end up being overcharged on the basis of estimated usage paying for units not actually consumed.

L1011

https://www.boards.ie/discussion/comment/119383694#Comment_119383694

And many undercharged, until the next reading. And this happens with every supplier as the network arranges the reading

mondeoman72

You could do a guestimate and submit it. On the understanding that gas prices are still going up, it may be prudent to overstate your guess. That way, if the price goes up, you have not done yourself. And you may inadvertantly shield yourself from any upcoming increase.