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Unable to add money to Revolut from my BOI account

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  • 08-08-2022 6:01pm
    #1
    Frank Bullitt
    Registered Users Posts: 11,418 ✭✭✭✭


    Have been trying to add money all day and with it being after hours for the call centre, can anyone help me with this issue?

    Revolut said it’s on the BOI side of things, and that only they would be able to fix it.

    can this be fixed through the app?



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    #2
    JoyPad
    Registered Users Posts: 1,703 ✭✭✭JoyPad


    How are you trying to do this?

    You have two options:

    1. Bank transfer. You set up your Revolut account as a Payee in the 365 app and then you can send money to your Revolut account from your BoI account. Note: this operation is not instantaneous, the transfer is executed during banking hours.
    2. Use your BoI debit card to top up Revolut. You input your debit card details, same as when you make an online payment. After selecting the amount to top-up, you need to authorize the payment in the 365 app, and then return to the Revolut app to continue. Note: this operation is executed immediately, and funds will be available in your Revolut account as soon as the steps are completed.


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    #3
    Dubwat
    Registered Users Posts: 422 ✭✭Dubwat


    https://www.irishtimes.com/your-money/2022/07/26/revolut-iban-discrimination-means-i-cannot-get-paid/

    There is a quick fix.

    When the people looking to pay you through Banking 365 go to add you as a payee, under “Country and Currency”, it defaults to Ireland as the location of the payee’s bank — hardly surprising as this is where you are based. However, that default also defaults the Iban set-up to an Irish Iban of 22 characters.

    What they need to do is click on the downward arrow next to Ireland in that “Country” box and select Lithuania instead. It will then accept the Lithuanian Iban of your Revolut account.

    Was reminded of this Irish Times story when I saw your question.



  • Options
    #4
    Bank of Ireland: Aisling
    Closed Accounts Posts: 487 ✭✭Bank of Ireland: Aisling


    https://www.boards.ie/discussion/2058257992/unable-to-add-money-to-revolut-from-my-boi-account

    Hi There,

    Thanks for getting in touch with us here on Boards.ie.

    Can we ask if you are being prompted to approve the transaction on your 365 online app?

    Thanks, Aisling



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    #5
    delboythedub
    Registered Users Posts: 345 ✭✭delboythedub


    I had to download Google pay app and then top up revolut through that. you may need to remove Revolute then download Google pay and then reinstall Revolute



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    #6
    Frank Bullitt
    Registered Users Posts: 11,418 ✭✭✭✭Frank Bullitt


    I called BOI and was able to get it sorted. Thanks everyone!



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    #7
    Gooser14
    Registered Users Posts: 1,567 ✭✭✭Gooser14


    https://www.boards.ie/discussion/comment/119448914#Comment_119448914

    Did they explain what was causing the problem?



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    #8
    Frank Bullitt
    Registered Users Posts: 11,418 ✭✭✭✭Frank Bullitt


    https://www.boards.ie/discussion/comment/119449031#Comment_119449031

    Some sort of security block on the card?



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