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Vodafone TV ...catchup not working....any ideas?

Fingers Mcginty · 2022-08-14 11:34:53

screen on tv goes black when i try to access catchup. reset box...issue still persists. Any ideas? IMpossible to get through to vodafone.

14-08-2022 12:34pm

#1

Fingers Mcginty

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Join Date: October 2005

Posts: 2220

screen on tv goes black when i try to access catchup. reset box...issue still persists. Any ideas? IMpossible to get through to vodafone.

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Comments

#2 15-08-2022 7:18pm

SmithJames84

Registered Users, Registered Users 2 Posts: 44 ✭

Join Date: April 2021

Posts: 44

Having exact same problem.
Can't even find Reset instructions online either. Though evidently it doesn't help.

0
#3 17-08-2022 8:49am

Fingers Mcginty

Registered Users, Registered Users 2 Posts: 2,564 ✭✭✭

Join Date: October 2005

Posts: 2220

I actually got on to them via facebook page and then got a callback from the,. They took me through some troubleshooting steps which worked. I thought it was my vodafone tv box as it's donkeys years old at this stage but apparently the catchup issue has nothing to do with the box but after resetting a number of things mine is back rock solid.

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#4 17-08-2022 9:00am

Fingers Mcginty

Registered Users, Registered Users 2 Posts: 2,564 ✭✭✭

Join Date: October 2005

Posts: 2220

I powered off the modem and the siro ONT box. Tehn powered off the tv box and the vodafone tv box.
Powered back on the modem and ONT box and once the signals are stable power back on vodafone tv box. Once that's stanble turn on the tv....worked for me.

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