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Car insurance question

  • 07-09-2022 3:25pm
    #1
    yourdeadwright
    Registered Users, Registered Users 2 Posts: 20,860 ✭✭✭✭


    Quick question i had a incident at the start of the year

    Someone crashed into me , it was on CCTV so they lost i won,

    I got a mail from my insurance company that the recovered the whole cost of the repairs which was 3 grand & they had also succeseful in recovering my excess,

    All good on my side

    Now i have got my insurance renewal & its says the claim is still in process & 400 euro has been added to my renewal price,

    Surely that is a mistake,

    i rang them and they said they will get back to me, but surely its a mistake right ????



Comments

  • #2
    Eggs For Dinner
    Registered Users, Registered Users 2 Posts: 3,015 ✭✭✭Eggs For Dinner


    Are you sure the €400 is related to the claim and not a price increase? Secondly, when was the claim finally settled? Renewals are calculated many weeks in advance of the renewal date



  • #3
    yourdeadwright
    Registered Users, Registered Users 2 Posts: 20,860 ✭✭✭✭yourdeadwright


    https://www.boards.ie/discussion/comment/119587703#Comment_119587703

    Yes I spoke to them on the phone yesterday & they said its relate to the claim

    The claim was settled in June , they told me on there system it was down as still open but i have email confirming in May it was settled & they recovered all costs ,

    I got that reply of we will have to look into it and get back to you ,



  • #4
    Eggs For Dinner
    Registered Users, Registered Users 2 Posts: 3,015 ✭✭✭Eggs For Dinner


    If they have recovered all their outlay, they will not prejudice your premium. It sounds like the claim recovery record was not updated in time for the preparation of your renewal premium. I'd be confident it will be sorted



  • #5
    NUTLEY BOY
    Registered Users, Registered Users 2 Posts: 2,344 ✭✭✭NUTLEY BOY


    Is there any possibility that the OP's insurers incurred some elements of outlay that they did not recover ?

    I assume that the renewal notice contained a statement of no claim discount. If so, what did that show as compared to last year ?



  • #6
    yourdeadwright
    Registered Users, Registered Users 2 Posts: 20,860 ✭✭✭✭yourdeadwright


    https://www.boards.ie/discussion/comment/119594908#Comment_119594908

    The no claims said 3 years on it which is what they would put me at if i did have claim,

    Iv been with the company that long & had no claims that if i make a claim under a certain price it goes to 3 instead of 0 if you get me ,

    The email i received said "ALL costs had been recovered " & then gave the figure

    I think its a error in the office but i haven't heard back as of yet ,



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