Opening Joint Account

JustLen

Will try to keep this as concise as possible:

I have a current account with BOI

Partner has a current account with BOI

Have been trying to open a joint account between us since June.

Have been asked for further documents probably around 5/6 times which I have provided

Spent an hour on the phone 3 weeks ago with someone who confirmed no further Doc's required. Told me they had logged a complaint on my behalf and that a supervisor would resolve within a day or so.

This never happened and have received no acknowledgement of the complainant being logged or dealt with.

I have put in two further calls since, neither of the ladies I spoke to could offer any real update or help progress the application.

Ive put a lot of my time into getting this sorted is there someone in BOI who could take this on and get the account opened?

Please give me some help here.

Bank of Ireland Reps

https://www.boards.ie/discussion/2058262497/opening-joint-account

Hi There,

Thanks for getting in touch with us here today. We are very sorry to hear that this has been your experience. Can we ask that you send us a Private message with more information such as your name, the branch the account was requested to be opened in and contact information for you and we would be happy to help as best we can.

Thanks Jen