Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Ring Doorbell + GDPR

13

Comments

  • Registered Users, Registered Users 2 Posts: 7,270 ✭✭✭zg3409


    Not quite true.

    You can enable/disable motion detection in each linked phones app.

    You can also go into the camera settings and disable motion detection for all users.

    In this case it's unlikely motion at night will trigger the red/ infra red ring of lights. From the OPs point of view moving across the view at night and looking for a ring of nearly black red lights might be helpful. If you view using a mobile phone the infra red will appear brighter on the phone screen. You can test this with a TV remote. You can see the invisible light.

    In terms of recording you need to pay extra for this, the default is footage is deleted after 30 days in EU. (See image below)

    You can have motion detection, without recording, so confirming motion detection is on, does not conform recording is being paid for.


    In terms of recording 24/7 it depends on the type of camera and how it is wired, but all have the ability to record on motion. Newer cameras/doorbells tend to be hard wired only, so can have 24/7 recording with no motion.

    In terms of "accidentally" recording a next door neighbour, my ring camera points sideways from my house at the neighbours driveway. I have NEVER had a motion activation from my neighbour even though their car is parked in vision and the neighbour walks in view. Ring contains "smart" motion detection and my neighbours movements of car and person are relatively small and don't trigger the camera. Note a ring camera can also stream audio, one way (listening) or two way (talk to delivery courier).

    In terms of OP, legally I doubt much can be done. My advice is to buy a ring doorbell camera for around 60 euro (hardwired model), and play around with it and see its limitations. Motion detection is annoying and your phone beeps any time anyone leaves or enters your house. As a result most people disable it. It does not offer extra security if it's recorded anyway. So it may be recorded but unlikely to be ever viewed. 99.9% of users want to be notified at work when their doorbell is pressed, mainly to know packages were attempted to be delivered and where they might be left.

    It's unlikely you are going to be naked in your front garden but it's far from ideal. As suggested fencing might be an option. If this might cause problems then fast growing bushes or plant pots might be an option. They start off small, but over a couple of years provide effective screening and may reduce interactions with neighbour in person.





  • Registered Users, Registered Users 2 Posts: 19,179 ✭✭✭✭Del2005


    Not quite true.

    You can enable/disable motion detection in each linked phones app.

    You can also go into the camera settings and disable motion detection for all users.

    I couldn't see if it was possible to turn off the IR lights when the camera is active. I know how to adjust the motion settings.



  • Registered Users, Registered Users 2 Posts: 31,470 ✭✭✭✭AndrewJRenko


    Gardai have no role in data protection matters.

    The “your word against theirs” issue isn’t the limiting factor. Data Protection Commissioner deals with such scenarios every day.

    The limiting factor is whether you can persuade the DPC to get involved.



  • Moderators, Sports Moderators, Regional Midwest Moderators Posts: 24,042 Mod ✭✭✭✭Clareman


    Absolutely Gardai have nothing to do with data protection but can help with privacy issues (different legislation).


    From a GDPR point of view the op (data subject) can lodge a subject access request with the neighbour (data controller), the controller then shares the data or declares they don't have any data. If the data subject doesn't believe this stance they can ask the DPC to intervene, they will then ask for previous contacts between thr subject and controller and will ask the controller to check again. At this point the controller might confirm they don't have any data where the DPC will either launch an investigation or take their word for it. I know what's the more likely outcome



  • Posts: 0 [Deleted User]


    I wouldn't turn them off. A garda told me that they are a little extra deterrent to any scumbag who is sizing up properties to break into.

    The camera may not be recording, but they don't know that. But knowing the camera is active might be enough to make them move on to the next place.



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 31,470 ✭✭✭✭AndrewJRenko


    What privacy legislation are you referring to please?



  • Posts: 0 [Deleted User]


    DPC never answer a question, they just refer you to their website or quote from it. And you have to wait two weeks for that.

    Would the DPC have the authority to investigate the OP's neighbour. Can't they investigate if a company does not conform to the legislation and keeps records but does not admit to this or says "our cameras were out of action".

    if the OP is continually watched it may be a harrasment issue for the gardai

    can you get a ring doorbell without subscription that you can talk to someone at your door as if you were in the house but be elsewhere?



  • Registered Users, Registered Users 2 Posts: 19,179 ✭✭✭✭Del2005


    I was replying to the OP asking to know if they are being recorded or not. There's no way that I can see to turn off the IR lights and they will only be active when the camera is on, so once the OP can see the IR lights they will know that the camera is active and then can see where the doorbell picks them up as they leave their home.



  • Registered Users, Registered Users 2 Posts: 31,470 ✭✭✭✭AndrewJRenko


    DPC would have the authority. Would this issue get priority to justify them getting involved?



  • Posts: 0 [Deleted User]


    then the OP could complain to DPC. They are pretty pathetic though really



  • Advertisement
  • Posts: 0 [Deleted User]


    Hard to believe this is even being discussed, why would anyone think the purpose of a doorbell is to monitor the comings and going’s of a neighbour?



  • Registered Users, Registered Users 2 Posts: 2,594 ✭✭✭karlitob


    Thanks for that. Very helpful.

    so on the ring doorbell - when the blue light (and sound) goes off is the only time it’s recording? Would that be correct.



  • Registered Users, Registered Users 2 Posts: 4,411 ✭✭✭Homer


    Without a subscription, you can view real-time video for Ring doorbells and security cameras and answer doorbell notifications as they happen. However, without a Ring Protect plan, you won't get video recordings of those events.

    you have absolutely no way of knowing whether they have a subscription or not. Nor will the guards or DPC.

    FWIW I have multiple ring products with a subw



  • Registered Users, Registered Users 2 Posts: 31,470 ✭✭✭✭AndrewJRenko


    DPC is pathetic or OP is pathetic?

    DPC and Gardai have extensive powers of investigation. You don’t get to fine Instagram €400 million by asking them nicely. DPC can absolutely find out if the neighbour has a subscription, if they choose to investigate this.

    The real question is whether DPC would choose to investigate.



  • Registered Users, Registered Users 2 Posts: 19,179 ✭✭✭✭Del2005


    No. Blue lights means nothing. I just checked my doorbell and no light came on when using live view.

    The only way you can see if the camera is active is at night when the red IR light is on, during daylight there is no way to see if the camera is active.



  • Registered Users, Registered Users 2 Posts: 4,411 ✭✭✭Homer


    We are not taking about instagram or any MNC here though so let’s be realistic. Chances of DPC or gardai getting involved is 0% so why waste one’s energy/time



  • Registered Users, Registered Users 2 Posts: 31,470 ✭✭✭✭AndrewJRenko


    Minimal energy involved in making a complaint to the DPC- just filling out an online form, maybe 30-60 minutes.



  • Registered Users, Registered Users 2 Posts: 4,411 ✭✭✭Homer


    Ha! Let us all know how you get on if you ever decided to prove me wrong. Now I’ll stop wasting my own time here.



  • Registered Users, Registered Users 2 Posts: 2,594 ✭✭✭karlitob


    Great. Thanks for checking that. Good to know.



  • Registered Users, Registered Users 2 Posts: 2,594 ✭✭✭karlitob


    Great. Thanks for checking that. Good to know.



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,232 ✭✭✭TooTired123


    My 88 year old mother has suffered all her life with anxiety and stress to the point where it is a mental health condition.

    part of its manifestation in her is that she is hyper conscious of her neighbours and all their movements (and further, how she is then perceived by them) and is fully convinced that they are equally monitoring her 88 year old comings and goings.



  • Moderators, Sports Moderators, Regional Midwest Moderators Posts: 24,042 Mod ✭✭✭✭Clareman


    People are often convinced that they are the center of attention for everyone else, that everyone is constantly watching them and that they are tracking everything they do. The fact is that this is often not the case. The neighbour has gotten a doorbell, the Op is worried that the doorbell is being used to monitor them and are looking for GDPR to help them prove/stop this. In my opinion the initial question has been answered, as in the Op can request a copy of their personal data that the neighbour has on them, how the neighbour deals with this will decide the next steps. Any comments on how the DPC will deal with any queries are purely speculation, a lot of us here have dealt with the DPC in the past and can have a guess as to how they will deal with it but ultimately it's just a guess.

    I can sympathize with people who don't like being videoed or are anxious about people watching their every move, it must be a terrible way to live but unfortunately it's part of modern living, the neighbour has every right to have a Ring Doorbell.



  • Registered Users, Registered Users 2 Posts: 31,470 ✭✭✭✭AndrewJRenko


    I was nodding in agreement all the way through, until you said that 'everyone has a right to have a Ring doorbell'. No one has the right to point a camera at their neighbour's property.



  • Moderators, Sports Moderators, Regional Midwest Moderators Posts: 24,042 Mod ✭✭✭✭Clareman


    I guess I finished too soon, everyone has the right to a Ring Doorbell once they use it properly. Bit like the whole “Your right to swing your arms ends just where the other man's nose begins.”



  • Registered Users, Registered Users 2 Posts: 14,045 ✭✭✭✭Flinty997


    I dunno why people keep giving examples of reasonable use when it's pointed out that the person with the camera has a history of unreasonable behavior. They aren't imagining that.

    You could put a screen up to shield your door. And a flag or similar up.



  • Posts: 0 [Deleted User]


    Is the bell pointed at the op’s property? I thought it pointed at the street.



  • Posts: 0 [Deleted User]


    Also worth noting that unlike some other cameras Ring cameras don't rotate. Whatever they are pointing at is a fixed field of vision.



  • Registered Users, Registered Users 2 Posts: 2,594 ✭✭✭karlitob




  • Registered Users, Registered Users 2 Posts: 14,045 ✭✭✭✭Flinty997




  • Advertisement
  • Posts: 0 [Deleted User]


    Wouldn’t the direction it is pointed be obvious? Do you know what a ring doorbell looks like? You fit it flush to your door pointing outward where the person at the door stands. That is the point of it, it shows who is at your front door. I posted earlier about the “household exemption” on the DP site, if the bell is not pointed in the direction of the op’s house, it’s hard to see what recourse the op could have. TBH, I’m struggling to see that the op expects to gain from this, does he/she want the neighbour to be forced to remove it? At 75degree field off centre, unless the op has a giant lawn in front of the house, there must be only a tiny overlap on his/her property.



Advertisement