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New C2 - strange image or colour retention

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  • 29-11-2022 8:35pm
    #1
    kamobe
    Registered Users Posts: 857 ✭✭✭


    I’m getting a kind of image retention at times on a brand new C2 - reminds me of a plasma I had 20 years ago, should this be expected?

    I've raised a case with LG but in waiting for a response (that isn't turn it off and run pixel refresh half a dozen times), I'm approaching the 14 days where I can get it exchanged/refunded without quibble. Grateful for any advice:

    https://youtu.be/_Hq5m3htAd8

    Seems to happen when Dolby Vision is active - easy to notice in the Disney app via the TV and also HDMI (Smart Sat TV box) as per the video.

    Anyone else seeing the same thing?



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