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Eir 1747 number

  • 08-12-2022 12:49pm
    #1
    billgibney
    Registered Users Posts: 164 ✭✭


    Had a problem with my prepay account and tried to call 1747 support but seemingly you need credit to call them, I have a prepay unlimited calls texts and mobiles account.

    How much to call 1747?

    I tried searching but couldn't find it anywhere.

    On a side note did the 2022 consumer rights act not ban non free support numbers?

    Im enclosing a screenshot of the section, it written in gibberish but I think I'm right about free calls for support

    Screenshot_2022-12-08-11-37-31-73_e2d5b3f32b79de1d45acd1fad96fbb0f.jpg

    I know it says basic rate charge, but basic calles are included in my package.



Comments

  • #2
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,846 ✭✭✭Ten Pin


    Try...

    1800 690 000

    Not sure which section of eir the numbers below are for but can't be any harm to try...

    1800 400 000

    1901

    1905

     This is for complaints...

    1800 200 481

    They probably all connect to automated menus with long winded options but should be free to call.

    Post edited by Ten Pin on


  • #3
    lordsheepface
    Registered Users, Registered Users 2 Posts: 236 ✭✭lordsheepface


    did you try to ring +353 1 766 2037 which is their number to call from abroad from here https://eir.ie/about/contact/



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