New car damaged by dealership

bmc58 · 28-01-2023 7:32pm

https://www.boards.ie/discussion/2058281442/new-car-damaged-by-dealership

This is not on.If your new car needs a repair due damage caused by the deler I would expect some sort of a small refund.For me the damage repair would have to be inviible and i would expect to have no record of an insurance claim on the car,

https://www.boards.ie/discussion/comment/120161839#Comment_120161839

Small dents(without paint damage) can be pulled without ever being noticed .I know.

Needles73 · 28-01-2023 7:39pm

It’s really being exaggerated in this thread. If people thing the car is structurally damaged then I think they are just wrong. If the op is worried just reject the car.

whippet · 28-01-2023 7:49pm

https://www.boards.ie/discussion/comment/120164956#Comment_120164956

that is bar stool expertise right here ... OP .. ignore this post please

raclle · 28-01-2023 7:50pm

https://www.boards.ie/discussion/comment/120170319#Comment_120170319

As others have stated, bear in mind how the repair work will look in a few years time and if you ever sell, how much will you lose because of it. Best of luck in whatever ye decide.

CantThinkOfANam · 28-01-2023 7:50pm

https://www.boards.ie/discussion/comment/120170428#Comment_120170428

Clearly not going that far (I hope!), I was just stating the process of the SIMI complaint procedure as a response to another poster.

kirving · 28-01-2023 8:53pm

Is/was there a picture that isn't loading for me?

https://www.boards.ie/discussion/comment/120164956#Comment_120164956

Sorry, but this is where a little knowledge can be dangerous.

All cars chassis' flex to absorb vibrations in the road, tyres are rubber people change alloys, suspension sags over time, shock absorbers wear out, bushings wear out, the metal expands and contracts with heat, etc.

All Electronic Stability Control systems have online (constantly running) calibration to account for the above variables, and also have tolerances of a few percent so it won't go nuts if you fully load the car and it sees the suspension is low at the back.

I suppose it is *theoretically possible* for a twisted car say to drive straight but for the stability control to throw errors, but it would want to be an absolutly awful cut-and-shut job really.

Crash safety structures have enormous tolerances, especially anything that is subject to a knock or bang on the outside of the car.

ShaunC · 28-01-2023 8:53pm

The biggest problem is, you know it has been damaged, so as far as you are concerned it's not your "pristine new flawless pride and joy" and never will be.

And I think you will feel like that as long as you own it.

C3PO · 28-01-2023 9:27pm

I personally wouldn’t accept the car - the “new car” experience would be ruined for me!

Eoinbmw · 28-01-2023 9:45pm

I never realised we had so many paint and bodywork professionals on this forum amazing !!!

CantThinkOfANam · 28-01-2023 10:36pm

Thanks everyone for the input.

Not so easy to not accept when we’ve been waiting 6 months and waiting times for a replacement will probably be longer.

dodzy · 29-01-2023 8:04am

https://www.boards.ie/discussion/comment/120171218#Comment_120171218

OP, as usual Boards doesn’t disappoint. Structural engineers & coating experts in abundance as usual. All BS. You can pretty much bet your ass that the repair job will be perfect and, contrary to other opinions, you will see nothing. This crap about the paint fading away to reveal a botch job in 2-5 yrs and/or your car driving on a jelly-like chassis is just more scaremongering BS. Look at the car when you’ve been informed the repair work has been carried out. I have you heavy odds-on to keep it. Good luck with the purchase. You’ll have forgotten all about it in a few days.

sligopaul · 02-02-2023 10:58am

Hi OP,

Did you manage to meet the garage, how did it end up

Thanks

CantThinkOfANam · 02-02-2023 11:09pm

Yes. I decided to go ahead and accept it. The damage is relatively minor and the work was carried out by a very reputable bodyshop and I spoke to them. The alternative was to wait for a replacement and it wasn’t worth the wait.

elperello · 02-02-2023 11:23pm

Thanks for getting back.

All the best with it.

slipperyox · 02-02-2023 11:47pm

The one thing not mentioned was...

The dealership could have said nothing. Repaired it, and given it to you.

And I bet 100%, some of the people here that said not to accept. Bought a new car at some stage that was repaired.🤣

Fair play to the dealership.

C3PO · 03-02-2023 10:22am

https://www.boards.ie/discussion/comment/120194529#Comment_120194529

A good friend of mine bought a new Golf GTI from a main dealer a few years ago. He’s a perfectionist (and a designer) and from day one he was convinced that one of the doors was a fractionally different shade to the rest of the car. Eventually the garage admitted that the door had been damaged and repaired by their approved repairer. He insisted that the car should be replaced with a new one and the garage was left with a 6 month old car which had been repaired. Much better to come clean and take it from there!