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Payees missing

Simoncal · 2023-06-10 13:38:10

I see others having this problem, all registered payees on my account have disappeared. I can no longer transfer money, which I urgently need to do, and I'd guess standing orders will fail too. Of course, there is no one manning any lines as it's the weekend.

10-06-2023 2:38pm

#1

Simoncal

Registered Users Posts: 1 ✭

Join Date: June 2023

Posts:

I see others having this problem, all registered payees on my account have disappeared. I can no longer transfer money, which I urgently need to do, and I'd guess standing orders will fail too.
Of course, there is no one manning any lines as it's the weekend.

0

Comments

#2 10-06-2023 2:55pm

Bank of Ireland Reps

Closed Accounts Posts: 1,293 ✭✭✭

Join Date: November 2011

Posts: 1272

Hi there,
Please send us a private message where we can take some further details to help resolve this.
Thanks,
Declan

0
#3 10-06-2023 3:48pm

Goldengirl

Registered Users, Registered Users 2 Posts: 14,050 ✭✭✭✭

Join Date: February 2015

Posts: 11874

https://www.boards.ie/discussion/2058300251/payees-missing

Rang during the week re this... Site was meant to have online maintenance last weekend Monday and Tuesday, but it still wasn't sorted on Wednesday when I logged in.
I was told by the customer service agent that this was a purely online site issue and that it is still being worked on.
However I see they are working on it again tomorrow so not fixed yet.

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