The bank is not sending me a payment approval message when I am trying to pay for something online

Hi there, thanks for your post here on Boards.ie. Please ensure that you have your notifications turned on for you BOI mobile app when approving payments online. You should also be able to find the notification on your app. When you're prompted to approve the payment, open your app and on the log in page select the option 'Waiting for your approval'. I have provided a link below with more info on approving your online payments, I hope it helps. Strong Customer Authentication (SCA) | Bank of Ireland Group Website Thanks, Eve

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App approval message

17-07-2023 6:49am

#1

rolling boh

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The bank is not sending me a payment approval message when I am trying to pay for something online

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Best Answer

#1 17-07-2023 10:38am

Bank of Ireland: Eve

Closed Accounts Posts: 309 ✭✭

Join Date: January 2020

Posts: 309

Hi there, thanks for your post here on Boards.ie.
Please ensure that you have your notifications turned on for you BOI mobile app when approving payments online. You should also be able to find the notification on your app. When you're prompted to approve the payment, open your app and on the log in page select the option 'Waiting for your approval'.
I have provided a link below with more info on approving your online payments, I hope it helps.
Strong Customer Authentication (SCA) | Bank of Ireland Group Website
Thanks, Eve

0