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L'ash Go Leor

T-Maxx · 2023-08-14 09:59:01

Has anyone ordered from them lately? I've placed an order 3 weeks ago, money's gone out of my account but no confirmation of order, or status update, receipt, nothing. I've used to chat function on the website but got no response, sent a couple of e-mails but again got no response, and to top it off the phone just goes…

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14-08-2023 10:59am

#1

T-Maxx

Registered Users Posts: 3,142 ✭✭✭

Join Date: October 2005

Posts: 2950

Has anyone ordered from them lately? I've placed an order 3 weeks ago, money's gone out of my account but no confirmation of order, or status update, receipt, nothing. I've used to chat function on the website but got no response, sent a couple of e-mails but again got no response, and to top it off the phone just goes straight to voicemail.

Deilvery was supposed to be within 7-10 days. Are they still in business? How do I cancel my order and get a refund at this stage? (I paid via credit card.)

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#2 14-08-2023 12:31pm
muffler

Registered Users Posts: 46,037 ✭✭✭✭

Join Date: August 2002

Posts: 40272

You need to contact your credit card issuer and request a charge back.

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