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Proof of ID

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  • 18-09-2023 11:41am
    #1
    Girly Gal
    Registered Users Posts: 2,896 ✭✭✭


    Hi, I've applied to open a super saver account online, however, BoI have come back will not accept my drivers licence as proof of ID ( it's an Irish drivers licence and is valid and in date, the image is also clear) , also proof of address wasn't accepted, said it was out of date,( it was a BOI statement) from April this year. I re uploaded a scanned copy of licence ( again image is clear) and proof of address, got same reply back. Regarding proof of address I can get a new BoI statement, but, can't understand why my licence is not being accepted as proof of ID. Could you please advise



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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    https://www.boards.ie/discussion/2058314291/proof-of-id

    Hi there, thanks for getting in touch with us.

    To open an account with us we would require an in date proof of ID which can be a passport or drivers licence. Your proof of address must be dated in the last 6 months. To get your application looked into you can contact our account opening team on 0818 354 454 or you can email the team at PCAServices@boi.com. The team is available from 9am to 5pm Mon-Fri. When you contact the team one of our colleagues will be certainly able to look into as to why your drivers licence was rejected for the application.

    Thanks, Sarah



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