Toyota Prius Service

lob020

I recently left in my 2016 Prius for service with Main Toyota dealer.Within a couple of hours ,I got an email saying that All spark plugs needed to be replaced at cost of nearly 300 euro. I decided not to authorise until I checked out further (only 52000 klms on clock).I complained to Service Manager about lack of communication,delays and extra charges outside of basic service.The manager then advised me that Lifetime plugs had been installed in my car in 2021 and I didnt need new plugs,.I`m just posting this ,so that others should not accept extra work /charges when leaving car in for service without double checking if work really is needed ,even from Main Dealer

sumo12

Plugs are 90,000k interval on a Prius. No such thing as "lifetime" plugs.

lob020

I think your missing the point

mode1990

I bought a 2017 prius used in 2020 , I've yet to replace the brake pads after 130kof driving , regarding the spark plugs, yes after 100km assuming their longlife then they need replacing , however, I've well overshot that mark and the fuel economy has remained static @ 25.1 km per litre , what really should be changed is the water pump @ 180k , mine failed at 197k , its €600 for the new electric pump but the only money I've spent ! Stay away from dealers , what's gas is , its the same oil filter that fit on 04 Avensis ! If you need help on service I'd be glad to help !

lob020

Thanks ,I obviously meant long life plugs,similar to yourself ,I`m not going to Main Dealer again for service,and was just advising others not to accept additional charges when servicing without due diligence

Thanks for offer BtW I`ll pm you next service

sumo12

https://www.boards.ie/discussion/comment/121302527#Comment_121302527

You're welcome

colm_mcm

https://www.boards.ie/discussion/comment/121302694#Comment_121302694

You might find the extended warranty from main dealer servicing handy down the road