New smart meter ... Where's my data!

iknorr

Your data is not yet available.

We are currently working on making electricity usage data available for all customers who have a smart meter installed. This service is currently being rolled out and will take a number of months to complete. Unfortunately, your data is not yet available, so please check your account again in a couple of weeks. We thank you for your patience and understanding while we roll this capability out.

Is this a genetic statement for everyone or will it really take months to get any data?

The installer told me i should have it within 2 days, signal is good.

coylemj

Who is your supplier?

deafroadrunner

https://www.boards.ie/discussion/2058320242/new-smart-meter-wheres-my-data

think it takes up to 30 days

J_R

https://www.boards.ie/discussion/2058320242/new-smart-meter-wheres-my-data

Hi,

Have you registered/signed into ESBN.? If not, register here:- https://www.esbnetworks.ie/. Your need the name of the account exactly, exactly as it appears on your contract and of course your MPRN.

I am wirh Energia with a smart meter now for 6 weeks. On the ESBN website I see a graph of my usage, but PDF print out gives no data. Energia app says not available working on it.

ESBN says their fault and are working on it.

Now I did receive a bill for about two weeks of my new contract and all appears OK.

Finally, I think this 30 days you must stay on 24 hour tariff is pure bull. I would say its a wee perk ESBN give the companies to push their customers onto smart meters.

Your data is available immediately to both esbn and your supplier

iknorr

Yeah i registered the first day of install. All went well.

Data appeared 4 days later on esb site.

So good now

TheSunIsShining

Hi,

Been downloading my data for last 12 months or so. Now the My energy consumption area has suddenly switched to the message in the first post above. Is anyone else suddenly getting this message or is it just me?

MickH503

https://www.boards.ie/discussion/comment/122311906#Comment_122311906

Did you switch supplier by any chance?

TheSunIsShining

https://www.boards.ie/discussion/comment/122326631#Comment_122326631

It reappeared. So maybe something after switching supplier. But the old data is still visible. Who knows.....