Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Virgin Broadband Install

Options
  • 30-11-2023 1:01pm
    #1
    Kurn
    Registered Users Posts: 878 ✭✭✭


    Does anyone know what's going on with Virgin Media installs these days?

    So far I've taken three days off waiting for an install.

    Installer One arrives at 6 pm: We need to drill I need so he needs a supervisor's help...

    Installer Two (a week later) 6.30 pm: Advises he will call even though he is supposed to be finished (but called at 8 am to say he's on his way). We need to drill and need help so can't do it...

    Installer Three (week three): I need to get my van repaired (only found out that because I called support) - Despite a text saying he would be here by 12.

    If I call customer service they tell me they are having issues with the installers, if I can installer dispatch he tells me to call customer service.


    I imagine Eir would be worse - or do they all use the same installers?



Advertisement