Is shipment protection costs legal?

NeVeR

I was on a site today looking to buy an item.

At checkout there is a banner and a tick box to select "Ship Shield Protection" it costs €9 and they have text below it stating "By Deselecting Shipping Protection, we will not be liable for lost or stolen packages"

Surely, as a paying customer, Once I pay for the item it's the sellers responsibility to get it delivered safely

This is an Irish website.

Rows Grower

Never heard of a scam like this before, you're dead right when you say it's the sellers responsibility to ensure you get what you paid for at the agreed price including delivery.

They contract the delivery providers, there might be a justifiable extra charge for express delivery but they can't charge you twice for ordinary delivery.

HorseSea

If they are a business they are responsible up to delivery of the goods to you, regardless of what disclaimers they make. Up to them to chase couriers if there is a problem - not you.

con747

https://www.boards.ie/discussion/2058325164/is-shipment-protection-costs-legal

Which company?

L1011

I would avoid a company trying this crap entirely - this is likely to be small claims if you don't get the delivery as they'll try claim that nonsense is a get-out.

NeVeR

https://www.boards.ie/discussion/comment/121439241#Comment_121439241

The site is https://pogocycles.com/

I didn't order from them. I found a better/cheaper place after looking around.

Peregrinus

This is a poor practice, but I don't think it's illegal, provided you are told about this charge before you commit to buying. A seller can impose an extra charge for delivery (and this is common), and there is nothing to stop a seller offering different delivery options (e.g. standard, express, insured) at different costs. Nor is there anything to stop the seller contracting on terms that his obligation is limited to consigning the goods to you, and once they are consigned risks pass to you.

I agree with others; I wouldn't buy from this business. But as long as they make these fairly lousy terms clear to you before you buy, they are doing nothing illegal.

magicbastarder

Not the first time there's been a thread on boards about the practices of this company.

https://www.boards.ie/discussion/2058272210/cycle-to-work-dealer-upping-advertised-price

ShatterProof

was going to buy from from them but during checkout they have a “tip” page to show your support for the team. Made my excuses and left.

I was gonna donate to Wikipedia the other night but after you put in the amount you wanted to give their was 3 more screens after that asking if you were sure you didn't want to give more and did i want to give that monthly etc and i just said gtfo.

Clowns