Clear mobile

Liam2021

Hi all.

Recently noticed Clear mobile has changed setting on phone.

I can no longer hot spot from my phone, I can not use the Internet while making a call.

Has anyone else noticed this?

mondeoman72

I have a clearmobile in a router on top of a mountain and it is working fine.

Liam2021

https://www.boards.ie/discussion/comment/121447776#Comment_121447776

Mine is on the phone so when I nake a call my Internet drop out, clear say they don't let you do calls and Internet search at same time

L1011

I'm going to guess that your phone doesn't support VoLTE - the ability to make calls while connected to a 4G/5G network - or is incompatible with how Clear are doing it

This means your phone will drop down to 2G - the bulk of the Vodafone 3G network has been turned off, and that's what Clear use - to take/make calls and hence disconnects the 4G/5G data.

You were probably falling back to 3G which does calls and data before it was turned off in your area.

Liam2021

https://www.boards.ie/discussion/comment/121450012#Comment_121450012

That's what clear has said but the Internet shuts off completely. When it comes back it starts off on Edge. If I settle phone to 3g only it works fine, when set to 5g, lte,3g, 2g auto connect it turns off internet when on call

L1011

https://www.boards.ie/discussion/comment/121450144#Comment_121450144

That's what I'd expect. Normal phone calls don't exist on 4G (LTE) or 5G; the phone is dropping to 2G which usually has no data services.

You'll need to either figure out if the compatibility is fixable or get a new phone - 3G will be going away.