Debit Card Skimmed

The J Stands for Jay

https://www.boards.ie/discussion/comment/121637226#Comment_121637226

Only if it's the curve card that gets skimmed, and it still doesn't work for non-card transactions

Hippodrome Song Owl

Just to update this - no further issues with the AIB card.

However today I was forced to cancel my BOI debit card as it's now compromised. It was BOI themselves who flagged it - contacted me immediately over a suspicious transaction and blocked it. Fair play to them.

This is obviously very upsetting and concerning. I have used nothing but my credit card online or in person since the last issue in early January. Its just recurring bills on this account now so this card must be compromised since before that too.

It's much messier this time as all my recurring payments (insurance, utilities etc) are on this account. I have around 15 companies to contact. Lots of payments going to bounce due to time of the month if I don't get this sorted ASAP. I'm not even sure which payments will be affected by the cancelled card and which are linked to the account rather than the card.

OrangeLavender

https://www.boards.ie/discussion/comment/121826134#Comment_121826134

If you are worried about payments bouncing, some companies allow you to pay manually when the bill comes out and then they don't even try to take the direct debit. I'm thinking of SSE and Sky but there are probably others so if you have another card, you could do that.

cnocbui

You have had two cards 'skimmed'?

Physical skimming of two cards seems implausible. I'd be on to BOI and asking if they can provide you some clue as to how you have been compromised so you know whether it's more likely a device has been hacked. It would seem it would be in their interest to assisit you in solving the security issue.

GerardKeating

In relation to compromised cards and them being replaced.

This happended to me just before i went on vacation, the bank wanted to cancel the card and reissue, but it would/could never arrive before i travelled.

But I have the cards stored in my iPhone, and it updated on the phone in about 30 minutes, so i was able to use the new card on vacation via the phone.

markpb

https://www.boards.ie/discussion/comment/121827404#Comment_121827404

I would be fairly sure BoI wouldn’t give any detail at all in that conversation. Frauds teams eat like elephants and poo like mice.

And that’s assuming they have any information to share, the fraud notice could have come from Visa or MasterCard.

Qrt

https://www.boards.ie/discussion/comment/121826134#Comment_121826134

Your direct debits won’t be affected. I can’t imagine many utilities and insurers accepting regular payments via card, rather direct debit. Much more convenient for both parties.