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WIFI working perfectly on laptop and PS5 but not on Iphones - weird

  • 12-02-2024 2:46pm
    #1
    runningbuddy
    Registered Users Posts: 1,068 ✭✭✭


    Hi folks. I know this is probably not the correct forum but unsure where to post this. We have eir Fibre. Works fine on both laptops and son's PS5 yet not working on our Iphones. Have reset network settings also but no joy - any ideas? thanks



Comments

  • #2
    thebourke
    Registered Users Posts: 1,352 ✭✭✭thebourke


    have you updated the the iphone to latest possible ios version?



  • #3
    niallb
    Registered Users, Registered Users 2 Posts: 2,750 ✭✭✭niallb


    Can you access the wireless settings on the Eir router?

    Take a look at the wireless settings and see what the bandwidth is set to. You're looking for numbers like 40MHz, 80MHz (for 5GHz channels) and 40MHz and 20MHz on 2.4GHz settings.

    Dropping the 2.4GHz bandwidth to 20MHz gives the widest compatibility all round for older devices and shouldn't affect speeds for those that are managing to use 5G wifi.

    Another thing to take a look at is how many devices are already connected to the network. There's a very low limit on the default Eir settings which is easy to hit if you have Smart devices in the home.

    What model are the iPhones you're having problems with? Any problems in other places?\



  • #4
    Hoboo
    Registered Users, Registered Users 2 Posts: 3,592 ✭✭✭Hoboo


    I have the same problem with an iPhone 13 and eir broadband. I have to manually select the WiFi, it never connects automatically.

    All the settings are correct on the phone and also no issues with any other device including ps5.

    Old iPhone 11 has no issues.



  • #5
    runningbuddy
    Registered Users Posts: 1,068 ✭✭✭runningbuddy


    Thank you all. 3 Iphones in the house. Iphone 12s. All updated.

    NiallB - "Dropping the 2.4GHz bandwidth to 20MHz". How do I do this? 😉



  • #6
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,113 ✭✭✭✭cnocbui


    https://www.boards.ie/discussion/comment/121758277#Comment_121758277
    https://www.eir.ie/helpandsupport/smartphonehelp/?page=device/eir/fibre-box/topic/settings/change-your-wi-fi-s-name-ssid-and-password

    That should get you into the router settings.



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  • #7
    Hoboo
    Registered Users, Registered Users 2 Posts: 3,592 ✭✭✭Hoboo


    https://www.boards.ie/discussion/comment/121758316#Comment_121758316

    I changed the name of the network and changed the password, WiFi on iPhone now connecting perfectly. Thanks 🙏



  • #8
    niallb
    Registered Users, Registered Users 2 Posts: 2,750 ✭✭✭niallb


    Interesting. Do you mind posting the first four characters of the original WiFi password? Old iOS versions had issues with some WPA1 passwords and misinterpreted them.



  • #9
    Hoboo
    Registered Users, Registered Users 2 Posts: 3,592 ✭✭✭Hoboo


    https://www.boards.ie/discussion/comment/121764318#Comment_121764318

    Sorry just seeing your message now, the first 4 characters were fz4f.

    Using iOS 17.3.1 on an iPhone13.

    Eir F2000 modem.



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