If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Open Eir give no timeline to resolve

Middleage Fanclub · 2024-02-23 12:01:07

I've applied via Eir to have my fibre broadband point within my house moved (we've renovated). Eir said that Open Eir will prioritize all "faults" ahead of my 'move' and Open Eir can give no guidance as to how long my job will take. They are still in 'storm' mode with thousands of faults yet to remedy (since the January…

Options

23-02-2024 1:01pm

#1

Middleage Fanclub

Registered Users Posts: 90 ✭✭

Join Date: July 2014

Posts: 62

I've applied via Eir to have my fibre broadband point within my house moved (we've renovated). Eir said that Open Eir will prioritize all "faults" ahead of my 'move' and Open Eir can give no guidance as to how long my job will take. They are still in 'storm' mode with thousands of faults yet to remedy (since the January storms)
Should I just sign up with another provider (who I accept will probably rely on Open Eir) in the hope that a new connection request will be prioritized over my existing Eir request?

Cheers

0