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Are lingus Refunds

stevemac2712 · 2024-03-28 17:58:22

Hi all, Aer lingus sent me an email on the 12th march saying they had approved a refund for me. I called the customer service line today for an update and was told I had not supplied the I formation they requested. During our conversation I provided the agent with the dates and times of all the details required. He then…

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28-03-2024 6:58pm

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stevemac2712

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Join Date: March 28

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Hi all, Aer lingus sent me an email on the 12th march saying they had approved a refund for me. I called the customer service line today for an update and was told I had not supplied the I formation they requested. During our conversation I provided the agent with the dates and times of all the details required. He then informed me this was sent to be reviewed.i asked to speak to a manager but I was informed that there was no one there and I would be called within 2 days.
Does anyone know I could escalate this quicker?

Post edited by Spear on May 30

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#2 29-03-2024 5:41am
Shield

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