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Red on oled55” faulty in middle of screen

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  • 08-06-2024 3:54pm
    #1
    soundsham
    Registered Users Posts: 3,848 ✭✭✭


    hi Kenny

    I bought some stuff on your recommendation a few years back Sonos & The LG 55B7 OLED

    The service was great and I have bought 3 lower spec LGs since

    I have had a problem with the lg 55 for a while and it was pointed out by my brother last year and I did nothing when should have, last night a few people came over to see the Munster rugby game and they were wondering had Munster a new kit the jersey looked dark red.

    On further inspection the middle of the screen was way worse than the edges.The reds are very dull.

    I looked at a few forums and saw a few others have had problems & replacements

    I'm sending you a copy of the receipt and a picture from earlier

    Can you look after the repair pass it on to whoever does that for you.

    Thanks

    IMG_9509.png
    IMG_9507.jpeg
    IMG_9506.jpeg



Comments

  • Options
    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,261 ✭✭✭✭Richersounds.ie: Kenny


    Hi Soundsham.

    Thanks for the post and for the post and sorry to hear you are having issues with you LG OLED.
    I will need to pass these details onto our service department and they can review the photos and revert back on the next steps.

    If you could drop me a PM with your full name so I can locate your account.



  • Options
    #3
    soundsham
    Registered Users Posts: 3,848 ✭✭✭soundsham


    struggling to pm 🙄

    What do I do again

    Thanks



  • Options
    #4
    soundsham
    Registered Users Posts: 3,848 ✭✭✭soundsham


    Done

    Thanks



  • Options
    #5
    Richersounds.ie: Kenny
    Company Representative Posts: 17,261 ✭✭✭✭Richersounds.ie: Kenny


    Cheers for the PM Soundsham.



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