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How to cancel Clear mobile subscription

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  • 15-07-2024 1:41pm
    #1
    fatalhalfinch
    Registered Users Posts: 1 ✭


    Hi, had clear mobile for a while, but recently switched to GoMo. I thought switching my phone number to a new service would cancel my Clear mobile subscription as there doesn't seem to be away to cancel it on their site/through contacting them. They are still charging me though.

    Any clue how cancel with them?

    Tagged:


Comments

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    #2
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,099 Mod ✭✭✭✭MarkR


    Have you gone to their website?

    https://clearmobile.ie/help.html



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    #3
    Ah-Watch
    Registered Users Posts: 1,771 ✭✭✭Ah-Watch


    If you ported your number to GoMo it should cancel down your account with Clear provided that was the only number on the account. If you used to pay via Direct Debit you'll have a final direct debit that would come out even after you'd ported off Clear. Might it be that? Worth contacting them to confirm everything cancelled.



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