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Aircoach Route Changes and General Discussion.

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Comments

  • #272
    devnull
    Moderators, Motoring & Transport Moderators Posts: 11,822 Mod ✭✭✭✭devnull


    https://www.boards.ie/discussion/comment/123269680#Comment_123269680

    That avoids needing to clean them doesn't it at the end of the day.

    If you really want to see something enlightening, go and look at the various review sites and what the punters think of their services these days and note how at a certain point things started to become much more negative.

    If you look back through this thread since it was started, the general poor attitude towards and treatment of customers is one thing that shines through. There has been very little done to improve the customer experience and rather a lot to do the opposite. They really need a customer champion in their business and industry experience at the top of the leadership, but I don't hold my breath.



  • #273
    devnull
    Moderators, Motoring & Transport Moderators Posts: 11,822 Mod ✭✭✭✭devnull


    https://www.boards.ie/discussion/comment/123193225#Comment_123193225

    Latest twist with this, 3 of the Glasgow MMCs to airport spec which first were coming here, then were not, then were again, have now turned up in Bristol for expansion of the Airport Flyer service there.

    Still 7 of them remain in Glasgow so those could still come to Dublin.



  • #274
    devnull
    Moderators, Motoring & Transport Moderators Posts: 11,822 Mod ✭✭✭✭devnull


    Had to be careful not to post this on April 1st.

    A very well informed source has confirmed that First Bus are having an internal restructure. This will result in a number of local staff in operating companies losing their powers in favour of more central control from head office in Aberdeen.

    Aircoach will now be transferred away from the consumer division to a new 'B2b' division to be headed up by Andrew Jarvis. As part of the changes, the companies will just be delivery units with no commercial decision making. It's believed that a lot of local commercial staff in First Bus will be being made redundant.



  • #275
    Taisteal Éireann
    Registered Users, Registered Users 2 Posts: 54 ✭✭Taisteal Éireann


    https://m.independent.ie/regionals/wicklow/bray-news/wexford-bus-gets-nta-go-ahead-to-pick-up-wicklow-passengers-on-dublin-airport-route/a637082428.html

    Looks like Wexford Bus are picking up some of the slack left by Aircoach in North Wicklow. Still to be officially confirmed, but the article says "to serve additional stops, most notably Kilmacanogue", suggesting it'll likely be a N11 service rather than a direct replacement for route 702.



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