How can I tell if I have Virgin 'Fibre'

Elessar

So the house currently is on Virgin 500mb broadband. It's called Fibre but the connection to the modem is a copper coaxial. We've no fibre cable running into the house.

We're looking at moving to Vodafone and the shop sales guy is adamant that we won't need an engineer or a hole to be drilled as he can see we are on Virgin Fibre apparently. But the vodafone website mentions that they will have to send an engineer and drill a hole to run a cable in etc. - a big no no for the house owner, so out of the question.

So I'm unsure myself - is the sales guy right or mistaken? Can vodafone just use the existing setup with the coaxial coming into the house? It's ok if they need to sort the box outside the house but the house owner won't let anyone drill, there's no getting around that.

Just confused as to what my options are.

LambshankRedemption

https://www.boards.ie/discussion/2058363673/how-can-i-tell-if-i-have-virgin-fibre

What is the model of the modem?

Elessar

https://www.boards.ie/discussion/comment/122484576#Comment_122484576

Hub 3.0 / VMDG500

GerardKeating

https://www.boards.ie/discussion/2058363673/how-can-i-tell-if-i-have-virgin-fibre

Vodafone won't use the Virgin cable, they will want to run their own cable.

You have "Virgin 500mb broadband" don't get hung in the "FIBRE" term.

The thing to focus on, does the Vodafone offering offer better value, is it faster/cheaper?

L1011

https://www.boards.ie/discussion/comment/122484666#Comment_122484666

Vodafone can and do use Virgins fiber network

If the connection to the router is coaxial, you're not on the fiber network.

Manc-Red_

How you’ll know if your home is fibre active….. in my case I went onto Sky to see if 500mb & 1gb fibre was available in my home via Eircode.

As of last week it is now

KLJC

https://www.boards.ie/discussion/2058363673/how-can-i-tell-if-i-have-virgin-fibre

Probably because Virgin use the SIRO Fibre network as do Vodafone. You'll have a small white box on a wall inside which is the SIRO ONT and your router will plug in to that. To use Vodafone, you'll just plug the new router in…….

If you don't have the little box, then you don't have Fibre.

There are only three fibre networks, SIRO, NBI and Eir.

L1011

https://www.boards.ie/discussion/comment/122561509#Comment_122561509

Virgin also have their own fibre network, which most of their fibre customers are on. They are replacing their coaxial network with this.

Elessar

So to update this: we are not on the Virgin fibre cable network. Just getting the 500mb through the coaxial. Vodafone want to install a new fibre line. We are just marked as 'Virgin Fibre' as that's the product but the actual line is not fibre optic. It's either get the new line in or stick with Virgin.

Does anyone know if Virgin will eventually want to replace the coaxial lines going into houses regardless?

L1011

https://www.boards.ie/discussion/comment/122561895#Comment_122561895

Eventually; but its impossible to say when.

If there is competing fibre in the area, they are more likely to lest they lose customers - coax can only go so far.