Graphic card ports not working

Weird Al Yank

I have an ultrawide monitor split into two screens using DisplayPort. I woke up one morning last week to find that only one screen one my ultrawide monitor wasn't working. I initially thought it was the monitor, but I plugged it into a different monitor and had some issues, but it one screen worked without sound on HDMI. The spare monitor I have is several years old and doesn't have DisplayPort.

So I brought it down to the local repair shop and he told me only one HDMI port intermittently works and he's telling to buy a new one. I only purchased the parts for this computer in May 2013 and I don't particularly want to throw away a €1,100 graphics card that's only 15 months old.

This is the GPU in question: https://www.amazon.de/-/en/gp/product/B0BQNCSW3X/ref=ppx_od_dt_b_asin_title_s01?ie=UTF8&psc=1

So what options do I have? I can't find a warranty on Amazon (where I purchased it). Can it be repaired or replaced?

Spear

It's a three year warranty on that, and if it's sold by Amazon, then you can look at returning it to them.

Weird Al Yank

https://www.boards.ie/discussion/comment/122519531#Comment_122519531

I bought from that link. I throw out the packaging a few months ago. How would I go about packing it up safely?

K.O.Kiki

https://www.boards.ie/discussion/comment/122521231#Comment_122521231

• Folded cardboard around the GPU fans.
• At least 3 layers of bubble-wrap.
• An anti-static bag if you can spare it.
• A box big enough to hold it. Double-box if you can.
• Let customer service know that you don't have the original box.