Sky Mobile, coming to Ireland

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123067704#Comment_123067704

if this is a esim check all esim settings

Settings→Mobile Service select Sky Ireland sim & check all the eSIM settings are correct.

ScotsGoneIRE

How was your network partners in Sweden ?

n30bco

not an Esim

pfftdetail

The funniest part of all of this is it would probably be easier to cancel my account and order a new eSIM and port again rather than deal with the incompetent idiots who manage Sky Mobile in the first place.

n30bco

Thanks for suggestion, removed old profile and requested new network settings. Installed new profile but no joy.

deezell

https://www.boards.ie/discussion/comment/123067972#Comment_123067972

Borrow a sim and try a different carrier, to see if it provisions data. It may be a glitch in the ios upgrade has somehow broken your data. If there's no data with a different Sim, go through the phones network options and degrade it to 3g, 2g, see if data works, on yours or another sim. Could the ios upgrade have been interrupted, I can't imagine it could be corrupted without a flag being raised though.

Glaceon

https://www.boards.ie/discussion/comment/123067972#Comment_123067972

iPhone 13? If so you need to install a profile.

https://www.sky.com/help/articles/ios-help

n30bco

thank you, I managed to get mobile data after the upgrade ( dont know how just kept various methods and something worked) . Then just dropped mobile data and cannot restore it. Problem started after IOS upgrade so doubt if data is broken. Voice and data only seems to allow me go to 4g. Its a iphone 13. Thanks for replying.

n30bco

thank you so much. The configuration profile worked on Iphone 13.

biebiebie

Wonder will we see a flurry of new signups now till the end of the month. Probably many sitting on the fence…till now.

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123067939#Comment_123067939

Yup it’s a weird world when most communications companies can’t even train staff to communicate their own product/s.

I’ve seen it the world over. Ludicrous.

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123067925#Comment_123067925

Did you remove your sim when updating? You always should as a small voltage surge can fry the SIM card, very sensitive snowflakes are SIM cards.

Companies always assume it’s easy to get a replacement, you are near a store or waiting 4-5 days on a postal renewal whilst paying for something you can’t use. Learnt my lesson with that many decades ago.

Have you another phone of any kind to try the sim in, even a dumb candy bar ‘feature’ phone as they call them these days. Would be a good fault diagnoses place to start.

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123067972#Comment_123067972

what is the APN set as ? I think the tele2 one only works outside Ire.

APN: mobile.sky

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123068695#Comment_123068695

interestingly, woke up at 4am, APNs Are are now not consistent

sky.mobile vs internet.tele2.se

deezell

https://www.boards.ie/discussion/comment/123068695#Comment_123068695

That's interesting, you're roaming on vodafone.de .

biebiebie

@ScotsGoneIRE

sky.mobile vs internet.tele2.se

Interesting. On Sky website is says “Change your APN settings under the “Mobile Data” section in your phone to 4g.tele2.se ​”.
Is there any difference between the 2?








biebiebie

Btw I found my “WiFi calling” turned off on my iPhone. I don’t recall switching it off manually myself (why would I?)

Might be worth checking, just in case.

Glaceon

https://www.boards.ie/discussion/comment/123069045#Comment_123069045

That’s what happened to me recently. I didn’t disable it myself.

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123069042#Comment_123069042

speed. Initially there wasn’t.

eSIM APN installs as internet.tele2.se

I’ll try that one later vs mobile.sky

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123069045#Comment_123069045

I’m sure my “allow mobile data switching” was off and the eSIM install done the same. I don’t use WiFi Calling because QOS on providers isn’t always available, manually if I do. I’ve used home broadband that was unusable and public WiFi that was, VoWiFi QOS profile of the ISP should in this day and age always work.

Saying that Sky broadband was one of the worst offenders back in the day.

Are you esim/physical ?

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123069361#Comment_123069361

Must be the tele2 APN that determines speed. What does sky.mobile get you versus tele APN?

Maybe as o2 UK is Sky UK & roaming partner I can use sky.mobile in UK?

biebiebie

I’ve a physical sim.

I had a Vodafone eSIM “disappear “ on me very recently, whereby it wasn’t on the phone, and cannot be requested from my account. However the number is still there and I can top up. Chat said I need to call into a physical store and show id and have it reinstalled.

Thus I would be hesitant to use eSIM for my main number, just to be on the safe side.

deezell

https://www.boards.ie/discussion/comment/123069431#Comment_123069431

If you've stopped the regular monthly topups on a prepay, you can still receive calls, it used to be for 3 or 6 months before they'd 'deprovision' the Sim, which I guess is the same as disappearing an eSim. 'Reinstalled' probably means just paying the monthly bundle topup once at least. There's a poster on the AnPost Mobile thread from wat back who said he would just top up his Vodafone prepay by small amounts for Data, and calls, but not the bundle amount until he got to the disconnect time limit. This allowed him a Vodafone connection for less than €10 a month. I forget his boards name, it was a few years ago.

ScotsGoneIRE

APN performance

mobile.sky

4G.tele2.se

internet.tele2.se

Defo in UK (roaming solely on partner o2 UK) the tele2 APN profile is well shaped.

Assume mobile.sky will only work in UK (& possibly Ireland given Ire Mobile set up) but roaming other EU places assume tele2 will be the only profile that works?.

There has defo been changes within Sky Ire this week as they used to be the same speeds, Sky APN delivers the minimum product speed as published by Sky Ire, but the roaming Tele2 APN well speed restricts you under that, anyhoos still grand bra speeds for roaming unlimited data plan.

I’ve used circa 1GB thus far, mostly speedies.

On a side note I wonder if Eir/Vodafone (& even Sky) WiFi Calling would work over Sky Ireland sim with hotspot on around EU.

Might be a handy thing to have Sky sim in a MiFi/router for home & EU roaming for holidays before the offer ends late Jan.

I mean €15 is nowt really and you get a redundancy backup for your fibre/5G Fixed Access in a MiFi with Ethernet & unlimited EU roaming (have a word with the kids tho not to abuse it streaming/downloading).

ScotsGoneIRE

Shame about the Virgin though

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123071805#Comment_123071805

Quote function keeps failing.

@duschwarm this was for you in response to your screenshot^

biebiebie

Couldn’t you just tether your main sim for the family, and not bother about a second sim for travel? Usually you’d have WiFi at your accommodation, would only need to tether when out and about, if concerned about data usage? That’s what I have in mind anyhow

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123071961#Comment_123071961

Yeah that would work but remember long term use and many devices connected create heat which isn’t good for your smartphone.

I was more saying a Sky sim as a back up network for broadband/fibre/5G in a router or MiFi unit would be an additional benefit to anyone EU roaming or not. €15 for a back up broadband at home or away (EU) is absolute bargain.

Got a esim but I may convert across to physical so I can use a Netgear M2 or 5G ZTE MU5001, when I’m on holiday I generally want to ‘switch off’ and that Sky deal is ideal with data only device (anyone important has my contact details and a new call/text only sim in a dual sim ‘feature’ phone when I’m away with a Ire & local sim).

For me personally Sky is my main sim but I use other networks as 5G backup, infact I used to use Vodafone €20 in a 5G router/mifi and Three prepaid as my main driver but given Sky €15 main I will probably go GoMo as my back up router/Mifi, between them.

I mean having CCTV cameras and remote monitoring is so cheap now you could be sitting in Tenerife with alerts to watch on Sky sim, so you have Three/Eire based sims as a main or backup to your broadband (preferably with a back up power supply) and or in a MiFi.

A good router with a telephone port seems like a great investment, standalone or broadband back up with a Sky sim in it, swap it over for a month if you go on holiday for a Three/Eire based unlimited sim remote monitoring with no EU data restriction cap.

Redundancy redundancy.

skycoud

I was on clearmobile but switched to sky and I am really happy. I wish they never have to cap the roaming Data abroad. All in all the speechquality is amazing mobile Data is fast as well.

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123073298#Comment_123073298

it is.

Sky U.K. customers pay £45 for unlimited UK data with a EU cap.

meanwhile o2 UK Skys UK MVNO partner give you £33 capped EU data but at least unlimited 2Mbps in 75 countries or £7 a day on lower price plans.

“The 75 destinations included in our Inclusive Zone Ultimate are: Albania, Anguilla, Argentina, Aruba, Australia, Bahamas, Bangladesh, Barbados, Belarus, Bermuda, Botswana, Brazil, British Virgin Islands, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Greenland, Grenada, Guatemala, Guinea, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Madagascar, Malaysia, Mexico, Moldova, Montenegro, Montserrat, Myanmar, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Pakistan, Panama, Paraguay, Peru, Qatar, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, South Africa, Sri Lanka, Suriname, Thailand, Trinidad and Tobago, Turkey, Turks & Caicos, Ukraine, United Arab Emirates, Uruguay, USA, Venezuela, Yemen, Zambia​”

You’d think they would have o2 as a roaming partner not Tele2 for UK & Ire customers and include EU uncapped but speed restricted (which get around the Roam Like Home Directive restriction).

Most people would pay €33 for that on Sky, £45 for neither in UK seems like a total village idiot move.

skycoud

But i am talking about Sky.ireland Not uk

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123073748#Comment_123073748

Yes I’m just wondering is if a small % of Ireland is a test market for 68 million people in UK and this is what is coming to UK/Ireland and possibly the extended o2 roaming. is it affordable to Sly bottom line, Sky Europe (includes UK) owner Comcast resells Verizon’ in UK, Sky Italia resells Fastweb & they seem to be aligning things more and more esp with Stream/Glass rollout/s. It looks like Sky Group want to be Europe’s leading pay for TV (Netflix included as default) & MVNO provider.

I assume the Three/Vodafone U.K. merger will have a knock on effect in many ways in Ireland, you may end up with access to inclusive V3 roaming that shafts Eire as the incumbent pre & post Meteor purchase 2 decades ago.

This could all play out very interesting for Sky Europe Group customers, especially the Common Travel Area of Ireland/UK.

We night end up with an Irish & UK dual number sim like Lyca and other MVNO’s do in other countries.

I think Sky Ireland is a test bed for & possible with U.K. and perhaps a later EU rollout. It would be like Verizon/Comcast/USA roaming nationwide on other networks, but would make Comcast a mint having a EU partnership with Netflix/thier own channels and a whole network of MVNO’s in every UK country’.

Comcast is dependent on its own fibre network but EU Directives enforce competition through reselling and Europe is a great market for Comcast via Sky.

If you make good money you can turn Stream Ireland into the same as the U.K. 30 day bundles and you own the stream box (no need to replace/refurbish), Stream that can also cross border in EU just like its Sky Mobile.

The best I think is yet to come. Sky Ireland it would seem is highly likely at the forefront of Sky Europe want to dominate where it can’t in USA, remember it paid circa £30B for Sky & that is for full brand access to EU
for a brand most Europeans know and trust even if it hasn’t ever operated in their EU country, it a known EU powerhouse worldwide like Disney, Paramount, Discovery or Netflix (Foxtel in Australasia).

Most people outside USA don’t know Comcast, take Europe the rebrand USA, Australasia etc as Sky.

Sky Productions alone make many programmes for many broadcasters.

Long term Comcast shares would be a good long term investment as Sky diversifies and swallows up its owner (in a branding sense).

Defo Ireland (corporate tax rate) seems to be the new Sky pan European footprint, you’ll probably end up with head office/customer service and UK Sky ‘land’ convert to a very much more profitable almost full Sky Production$ UK Ltd, UK has background talent in ‘screen industry’ like Hollywood.

Sky Ireland is just a first baby step to a new pan EU monopoly, monopoli£$ mean mon€y! Especially routing most your data and wealth (to U$A) through Ireland.

Ireland deserves it, one of the best customer care call centres industries out there if not the best (excluding outsourcing to third party Irish companies who care not).

skycoud

Ireland is smaller has a more aggressive mobile Market. In the UK many Operators are changing If you use them abroad exept connectpls.

ScotsGoneIRE

https://www.boards.ie/discussion/comment/123073901#Comment_123073901

https://www.boards.ie/discussion/comment/123073901#Comment_123073901

UK is oversaturated and needing products, Covid brought 5G right down as the base stations were saturated and needed 5G spectrum capacity to match the backhaul pipe, upgrading to 5G phone suddenly cheaper.

Slowly since pricing has come down but the average unlimited is €30, sure you can get Smarty own MVNO at £12/£15£16 but Three has paused rollouts waiting on the Voda merger decision so 4G coverage still outpaces 5G.

Unlimited 30 day sims:

Lyca mobile (EE) moved from o2 to EE and used to have 6 months 1/2 price £12.50 but not now, also massive data breach and customers cards were being debited by random websites.

Mozillion EE unlimited was £35/£27, sometimes £25/£20 but I grabbed a sim at £15 before Xmas as I’d be back over. But again it averages £25.

Vodafone 30 days are like £45, Asda MVNO 150Mbps cap £25. Levara is good usually 3m £12.50 30 day terms. V own talkmobile is £16 unlimited 30 days quite regular (dodgy third part offshore care).

o2 unlimited (3 months) is much more expensive on 12m Sky lol. eSIM resellers on o2 seem to be best prices.

It’s aggressive here but they defo stagnated on services and prices the last few years except Lebara which has poorest coverage due to the lack of 700MHz the other three have.

Prices anywhere near Ireland are limited promos. And Ireland has a better broadband network.

Circa €35 (£30) is the best unlimited and with calls on Lebara to Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Mongolia, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Ukraine (Kyivstar), USA

https://www.lebara.co.uk/en/best-sim-only-deals/p/441168.html

Great broadband sim rather than mobile sim and that’s limited due to Voda having worst coverage in practice in the field.

Got a talkhome (EE) 30 days 50GB for £7.99 and that’s cheap, gotta hand the o2 Unlimited sim I’ve been using back over to its owner.

Again that’s a promo.

U.K. For a oversaturated market it’s also a cartel. Love me my Ire sim prices,

Three Ire won’t reissue my lost (phone) sim €20 credit/AYCE only issue a port. So thankful Sky came out and I flip them a bird.

I’m wondering if V3UK will have unlimited Ire roaming at least. Probably at Vodafone £45+ bracket hahaha

skycoud

Ok i understand.

Micky 32

I’m curious, why are people wanting to join Sky over GoMo? Just looking at Comreg cell sites. It’s being updated recently and Eir masts being put up all over the place. Vodafone is a vintage archaic network and they don’t care.

pfftdetail

https://www.boards.ie/discussion/comment/123075150#Comment_123075150

The ComReg map is a bit deceptive, it only includes outdoor coverage, it does not take indoor coverage into consideration.

Vodafone has won best in the test by Umlaut for the past 9 years in a row. They might not be the fastest network, they might not be the network that adopts the most features but they are damn reliable and stable network.

With both Eir and Three I've always had to toggle Airplane Mode on and off to regain data sometimes, calls would drop, I would be taking a bus to Dublin and have no signal for half the route.

Since I switched to Vodafone I don't think I have had a single issue with mobile data.

babelfish1990

https://www.boards.ie/discussion/comment/123075186#Comment_123075186

The Comreg map doesn't take into account indoor coverage for any of the networks. It would be impossible - because every building is different, and A-rated buildings typically shield a lot more mobile signal than poorly insulated buildings. In any case, it is irrelevant, because you can fix indoor coverage issues with WiFi & WiFi calling, whereas outdoor coverage issues can only be fixed by the mobile operator.

Regarding the Vodafone rating for the previous 9 years. That may have been true - they had excellent 3G coverage previously. However, they switched this off last year, and they did so before building out adequate 5G, and ensuring that every phone had Volte. If you compare the 5G Comreg coverage maps for Eir & Vodafone, you will see that Eir has gone way ahead of Vodafone at this stage - and Eir has not yet switched off 3G. This is the national picture, and should reflect the experience for the average user. However, I accept that every area is different - and your area might not fit this profile.

It really looks like Vodafone have not been investing adequately to cope with the 3G switch off. Perhaps HQ in the UK was holding back on Capital due to the Three/Vodafone merger, as the UK networks were doing - although the merger isn't happening in Irl? UK headquartered companies typically seem to treat Ireland as another UK region, even when the dynamics are different here, to the detriment of Irish customers.

pfftdetail

https://www.boards.ie/discussion/comment/123075230#Comment_123075230

Hmm. If this Sky Mobile porting issue isn't sorted by Wednesday I might just cancel and order a GoMo SIM instead.

babelfish1990

https://www.boards.ie/discussion/comment/123075241#Comment_123075241

If you stay with Sky, even if the eventually fix the porting issues, you will still be locked in for 12 months. If you have another problem, you are likely to encounter the same customer service issues, and you won't be able to escape.

skycoud

Sky has a good coverage in Ireland

Glaceon

https://www.boards.ie/discussion/comment/123075150#Comment_123075150

I already tried GoMo before going with Sky. It was too weak to be usable, even outside my house I was getting speeds in the single digits, sometimes less than 1 Mb down. If they improved the coverage in south Drogheda I’d definitely reconsider.

skycoud

Vodafone is better then the eir clowns.

Please dont use it too mutch abroad. Vodafone (Sky) are the only unlimited operator abroad

KildareP

After being unable to order on the website, followed by several attempts to order over the phone where the eSIM order got cancelled before the phone call even ended, I'm firmly of the opinion that Sky are the new Eir.

Their systems don't appear to work reliably and will cancel or throw restrictions without explanation and it appears no-one has a breeze what is actually going on.

Not a hope am I going to risk bringing my mobile number over to them only for it to be randomly cancelled again as happened to someone else on here.

If you've gotten the €15 deal and it's all going well, start praying you never need their support because they are genuinely incompetent.

skycoud

Well for me everything worked well

skycoud

Kildare P what was your experience with Sky? Did you used it abroad as Well?

deezell

50 Mega Biffs per second here in Tesco Naas carpark. That'll do. I had dropout on a call while driving on an L road home another day, but was on Bluetooth with the phone stuffed in my trousers pocket, so asking a lot to communicate through all that cloth and meat and upholstery. I'd usually leave it on the centre console with a better line of sight through the glass.

Interestingly, they're pushing it heavily on TV before Jan 30th cutoff, and I notice the ad finishes with '99% coverage on 4G', but no mention of 5G anywhere. Is it possible that could be moved to a payable option? Have to read Ts&Cs again.

Cork981

I suppose 99% 4G coverage sounds better than 36% or whatever 5G coverage.

I ported my 3rd family member today from Vodafone PAYG and the port completed in about 60 seconds, fastest port I’ve ever seen.

I ported around Christmas for VF PAG as well and the port took 5 days to fully complete.

No issues here since the official carrier file for iOS got released.

Data did get stuck on one sim last week and needed an airplane mode toggle but hoping that was a once off.

Billing systems seem good as well, clearly shows breakdown of future bills etc.

Hoping I never have to contact support as that’s unfortunately a let down.

skycoud

Ok so the Support is Not good

Cork981

https://www.boards.ie/discussion/comment/123076212#Comment_123076212

Well when I first signed up twice in September and October I got nowhere with my multiple issues. Just the basic restart your phone wait 5 days etc.

I only had to contact them twice since rejoining in December and that was to disable parental controls on both sims. I used whatsapp and they got it sorted easily enough.