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Samsung TV Issue

  • 24-09-2024 11:19am
    #1
    Registered Users Posts: 42


    Hi everyone,

    I purchased a Samsung QLED 55-inch TV back in 2020 at Harvey Normans and I’m confident I registered it for the 5-year warranty right after setting it up. Recently, I discovered an issue with the backlights. However, when I checked my online account, the TV wasn’t listed under my registered devices. Since I remember I registerd it, I did online search and found that many people have complained about the same that the registered devices are not showing up on their Samsung accounts.

    I contacted Samsung, but they claim it was never registered. Has anyone experienced a similar issue? What are the chances of getting it repaired by Samsung?

    Thanks!



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