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Zappi and harvi disconnected

  • 25-09-2024 3:41pm
    #1
    waxmelts2000
    Registered Users, Registered Users 2 Posts: 637 ✭✭✭


    Hello, I had some WIFI issues setting up smart bulbs . On Monday

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    IMG_1726.jpeg
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    I contacted Vodafone who eventually set up my router to both 2.4 and 5ghz. However now my zappi and harvi are now disconnected . I rebooted my zappi numerous times plus re paired my harvi . However no luck . Can someone assist me please . Some snapshots I would be grateful



Comments

  • #2
    ballsymchugh
    Registered Users, Registered Users 2 Posts: 7,939 ✭✭✭ballsymchugh


    If you contact myenergi, they should be able to help you out.

    ireland.support@myenergi.com

    had a similar enough problem last week, although slightly different, and was sent the exact steps to go through.



  • #3
    waxmelts2000
    Registered Users, Registered Users 2 Posts: 637 ✭✭✭waxmelts2000


    will do thanks for the reply



  • #4
    ...Ghost...
    Registered Users, Registered Users 2 Posts: 3,785 ✭✭✭...Ghost...


    To avoid this type of issue on Wi-Fi devices, I recommend setting up your own Wi-Fi router, adding a mesh system and only using your ISP as a modem. Keep the same Wi-Fi name and password and everything switches over without issue and stays that way even after you change provider/modem.

    Stay Free



  • #5
    waxmelts2000
    Registered Users, Registered Users 2 Posts: 637 ✭✭✭waxmelts2000


    Thanks, could you recommend router and mesh system and is it difficult to set up? Thanks



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