Windows services question

LoLth

Hi all,

a probably very simple question but....

A client's Server is running backup exec and a faulty tape has caused a job to run way past it's expected end time. Cant eject tape until the job is stopped.

So, cancel job, close Backup Exec, services, stop and start the BE services, open backup exec and yaaay, hte backup has stopped. At least that's the idea.

The Backup Exec Server service decided to hang with a "stopping" status.

Tried Command prompt Net Stop "backup Exec Server" but it reports helpmsg 2189 and an explanation that the service is hung (great insight that :rolleyes: )

Tried using PSkill from sysinternals

http://www.sysinternals.com/ntw2k/freeware/pskill.shtml

pskill -t \\<server name> "Backup Exec Server"

but it just reports that the service does not exist.

Anyone know another way to stop a hung service without resorting to a reboot?

Capt'n Midnight

Open the job - in frequency / schedule tick the box that says "enable automatic cancellation" and choose a time about 50% Longer than the job should take or early in next morning.

use pslist \\server to get the process ID number for the process beserver
and then pskill \\server 313 (or whatever)

pslist \\server | find /i "b"

note: if you have ticked the box that says send notifications AND you have logging set to directory or file level, beserver can take HOURS to smtp off the logs.. - Tools - Options - Job logs - summary only

Depend on the version and as long as it's not an SQL server, the quickest way of stopping all services that are responding is to stop the BKupexec service from the icon on the taskbar.

LoLth

thanks cap'n I wasnt using the process ID of the service.... me hangs head in shame....