IOL Pings, Limerick. Please Help.

-ADREN-

The ping times that I get from IOL are seriously annoying.

Every 2mins or so, I get a ping spike to about 120 for about 2 seconds, and then it goes back to its 40, 40, 30 business, then again in roughly another 2 mins spikes to 120 or there abouts.

Now this might not seem so bad, but in games it translates into lagging quite intensly every 2 mins, now you can see how annoying that could be. Its pritty much unplayable.

Does anyone else have this problem, or does anyone know of anyway of fixing it?

Thanks,
-Coz.

TimTim

I'm an IOL user bb use in dublin and I had a pretty crappy ping time back a few months ago and some other people had here too and we emailed iol and they sorted it. Get a nice ping of 50-70 in CS:S

See if you can find 4 other people in your area to email esat (including yourself) and they'll have a loook.

Could you post a tracert to jolt.co.uk to show where the problem is?

-ADREN-

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\MCoZ.VICTRIX>ping jolt.co.uk

Pinging jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=44ms TTL=58
Reply from 195.149.21.11: bytes=32 time=39ms TTL=58
Reply from 195.149.21.11: bytes=32 time=39ms TTL=58
Reply from 195.149.21.11: bytes=32 time=41ms TTL=58

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 44ms, Average = 40ms

Its not that somewhere along the line that it jumps and stays up at say the 100ms plus, its that everynow and again like very 2 mins, there is a massive ping spike.. see below.


C:\Documents and Settings\MCoZ.VICTRIX>ping jolt.co.uk -t

Pinging jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=45ms TTL=58
Reply from 195.149.21.11: bytes=32 time=46ms TTL=58
Reply from 195.149.21.11: bytes=32 time=40ms TTL=58
Reply from 195.149.21.11: bytes=32 time=39ms TTL=58
Reply from 195.149.21.11: bytes=32 time=39ms TTL=58
Reply from 195.149.21.11: bytes=32 time=42ms TTL=58
Reply from 195.149.21.11: bytes=32 time=99ms TTL=58
Reply from 195.149.21.11: bytes=32 time=40ms TTL=58
Reply from 195.149.21.11: bytes=32 time=42ms TTL=58
Reply from 195.149.21.11: bytes=32 time=40ms TTL=58
Reply from 195.149.21.11: bytes=32 time=38ms TTL=58
Reply from 195.149.21.11: bytes=32 time=42ms TTL=58
Reply from 195.149.21.11: bytes=32 time=42ms TTL=58
Reply from 195.149.21.11: bytes=32 time=109ms TTL=58 <----
Reply from 195.149.21.11: bytes=32 time=40ms TTL=58
Reply from 195.149.21.11: bytes=32 time=43ms TTL=58
Reply from 195.149.21.11: bytes=32 time=41ms TTL=58
Reply from 195.149.21.11: bytes=32 time=42ms TTL=58
Reply from 195.149.21.11: bytes=32 time=43ms TTL=58
Reply from 195.149.21.11: bytes=32 time=81ms TTL=58 <----
Reply from 195.149.21.11: bytes=32 time=41ms TTL=58
Reply from 195.149.21.11: bytes=32 time=41ms TTL=58
Reply from 195.149.21.11: bytes=32 time=38ms TTL=58
Reply from 195.149.21.11: bytes=32 time=39ms TTL=58
Reply from 195.149.21.11: bytes=32 time=40ms TTL=58
Reply from 195.149.21.11: bytes=32 time=41ms TTL=58
Reply from 195.149.21.11: bytes=32 time=40ms TTL=58
Reply from 195.149.21.11: bytes=32 time=41ms TTL=58
Reply from 195.149.21.11: bytes=32 time=44ms TTL=58
Reply from 195.149.21.11: bytes=32 time=51ms TTL=58
Reply from 195.149.21.11: bytes=32 time=43ms TTL=58
Reply from 195.149.21.11: bytes=32 time=41ms TTL=58
Reply from 195.149.21.11: bytes=32 time=42ms TTL=58
Reply from 195.149.21.11: bytes=32 time=44ms TTL=58
Reply from 195.149.21.11: bytes=32 time=74ms TTL=58 <

---

Reply from 195.149.21.11: bytes=32 time=42ms TTL=58
Reply from 195.149.21.11: bytes=32 time=44ms TTL=58

Ping statistics for 195.149.21.11:
Packets: Sent = 81, Received = 81, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 109ms, Average = 43ms
Control-C
^C
C:\Documents and Settings\MCoZ.VICTRIX>


In the game this translates into alot of lagging, and is almost no good for a smooth game.

Im wondering could it be something operatine on my system that is making it jump everynow and again? its like as if something is being sent and recieved everynow and again?

zilog_jones

I'm also in Limerick, and I tried pinging the same server for a few minutes, but didn't get anything like you are experiencing, and I don't think I ever have. Though sometimes I do get about 30 seconds to a minute of really bad pings, often getting disconnected from game servers because of this. Maybe it only happens in the evening though.

-ADREN-

Well thats a good thing to hear I suppose, now it may be something to do with a program or something running on the PC.

Does any one have any idea what program or activity on my computer could be causing this kind of issue?

Thanks.
-Coz

zilog_jones

Do you have anything else running when you're playing games that could be doing anything with the internet? MSN Messenger or anything like that? Any spyware? Try scanning your PC with Ad-Aware and Spybot if you haven't already. Then try closing every other program except for your firewall and anti-virus before running your game (or whatever), and try again.

-ADREN-

I closed pritty much everything I could think of that would use the internet connection, including Zone alarm and MSN messanger, I even turn automatic updates off. I'm still getting the problem.

Ive also plugged all the other phones out in the house, and still have the problem.

What exchange are you on in limerick zilog?

-ADREN-

Just did a couple of continuous tracerts, and it doesnt look good. It is IOL Broad bands problem, and its seriously pissing off.

over a maximum of 30 hops:

1 31 ms 30 ms 30 ms bas502.cwt.esat.net [193.95.136.238]
2 30 ms 31 ms 30 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 31 ms 33 ms 32 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
4 182 ms 208 ms 223 ms vlan59.rt508.cwt.esat.net [193.95.132.42] <----
5 84 ms 30 ms 31 ms games2.iol.ie [193.120.123.135]

Trace complete.


C:\Documents and Settings\MCoZ.VICTRIX>tracert games2.iol.ie

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

1 29 ms 27 ms 34 ms bas502.cwt.esat.net [193.95.136.238]
2 31 ms 31 ms 30 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 54 ms 222 ms 229 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153] <

---

4 30 ms 32 ms 31 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
5 28 ms 33 ms 31 ms games2.iol.ie [193.120.123.135]

Trace complete.


C:\Documents and Settings\MCoZ.VICTRIX>tracert games2.iol.ie

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

1 31 ms 30 ms 31 ms bas502.cwt.esat.net [193.95.136.238]
2 32 ms 31 ms 32 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 36 ms 39 ms 31 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
4 32 ms 33 ms 34 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
5 28 ms 28 ms 31 ms games2.iol.ie [193.120.123.135]

Trace complete.

C:\Documents and Settings\MCoZ.VICTRIX>tracert games2.iol.ie

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

1 28 ms 31 ms 30 ms bas502.cwt.esat.net [193.95.136.238]
2 32 ms 31 ms 33 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 34 ms 31 ms 30 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
4 57 ms 32 ms 33 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
5 59 ms 30 ms 29 ms games2.iol.ie [193.120.123.135]

Trace complete.

C:\Documents and Settings\MCoZ.VICTRIX>tracert games2.iol.ie

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

1 29 ms 27 ms 31 ms bas502.cwt.esat.net [193.95.136.238]
2 32 ms 29 ms 31 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 33 ms 31 ms 30 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
4 29 ms 31 ms 32 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
5 29 ms 30 ms 32 ms games2.iol.ie [193.120.123.135]

Trace complete.

C:\Documents and Settings\MCoZ.VICTRIX>tracert games2.iol.ie

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

1 32 ms 34 ms 32 ms bas502.cwt.esat.net [193.95.136.238]
2 31 ms 32 ms 33 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 31 ms 32 ms 31 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
4 29 ms 219 ms 99 ms vlan59.rt508.cwt.esat.net [193.95.132.42] <

---

5 28 ms 28 ms 31 ms games2.iol.ie [193.120.123.135]

Trace complete.

C:\Documents and Settings\MCoZ.VICTRIX>tracert games2.iol.ie

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

1 31 ms 33 ms 32 ms bas502.cwt.esat.net [193.95.136.238]
2 28 ms 34 ms 32 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 33 ms 31 ms 32 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
4 31 ms 29 ms 31 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
5 31 ms 27 ms 32 ms games2.iol.ie [193.120.123.135]

Trace complete.

C:\Documents and Settings\MCoZ.VICTRIX>tracert games2.iol.ie

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

1 29 ms 30 ms 32 ms bas502.cwt.esat.net [193.95.136.238]
2 32 ms 34 ms 525 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 221 ms 225 ms 217 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153] <

---

4 33 ms 33 ms 33 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
5 30 ms 30 ms 30 ms games2.iol.ie [193.120.123.135]

Trace complete.

C:\Documents and Settings\MCoZ.VICTRIX>



Notice the way some of the time it would be fine, then you get these mad 200ms jumps at some of the IOL hops, this happens roughly every two mins.

What can I do?

Dr Bolouswki

How do I get the stats printed like you guys have above?

I just ping using command prompt - have I gotta print screen? How do I then find the stats? Reason I ask is cos my pings spike the whole time - I get somewhere between 50-100 as standard with spikes up to 999 and serious packet loss?

thanks for any help

B

-ADREN-

There are two usefull commands King,

1: ping "ip address" which you know.

and

2: tracert "ip address", this shows the "hops" you connection has to make to reach its destination.

If you want to ping something for a long period of time, more than the standard 4 times.
Use:

Ping "ip address" -t

When your finished finding the results, right click in the dos window, and click select all, then copy. Paste this into notepad, and edit it to shorten it, or to include only what you want to paste onto the post.

-Coz.

Dr Bolouswki

Thanks - I'll give it a try... primary hard drive died last night... what a hassle...

zilog_jones

I'm on the Caherdavin exchange, or whatever exchange deals with the area (I think there's a Caherdavin one). And you may want to not turn off ZoneAlarm when doing these tests - my brother accidentally went online without it once, and after about 5 minutes of normal web browsing he got the Sasser virus!

In the Command Prompt, you can just select whatever you want to copy with the mouse, and to copy it just press the right mouse button on it. Press the right button on the Command Prompt to paste stuff into it.

Here's what I get:

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

  1   <10 ms   <10 ms   <10 ms  192.168.1.1
  2    21 ms    30 ms    30 ms  bas503.cwt.esat.net [193.95.136.239]
  3    20 ms    30 ms    30 ms  vlan501.rt502.cwt.esat.net [193.95.137.125]
  4    20 ms    30 ms    30 ms  vlan52.rt001.cwt.esat.net [193.95.130.145]
  5    20 ms    20 ms    30 ms  vlan57.rt508.cwt.esat.net [193.95.132.26]
  6    20 ms    30 ms    30 ms  games2.iol.ie [193.120.123.135]

Trace complete.

I haven't noticed much variation from this after trying it about 10 times over the space of a couple of minutes... OK, wait:

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

  1    10 ms   <10 ms   <10 ms  192.168.1.1
  2    21 ms    30 ms    30 ms  bas503.cwt.esat.net [193.95.136.239]
  3    20 ms    30 ms    30 ms  vlan501.rt502.cwt.esat.net [193.95.137.125]
  4    20 ms    30 ms    20 ms  vlan52.rt001.cwt.esat.net [193.95.130.145]
  [b]5   200 ms   211 ms   210 ms  vlan57.rt508.cwt.esat.net [193.95.132.26][/b]
  6    20 ms    30 ms    20 ms  games2.iol.ie [193.120.123.135]

Trace complete.

And here's another about 2-3 minutes later:

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

  1   <10 ms   <10 ms   <10 ms  192.168.1.1
  2    20 ms    30 ms    20 ms  bas503.cwt.esat.net [193.95.136.239]
  3    30 ms    20 ms    30 ms  vlan501.rt502.cwt.esat.net [193.95.137.125]
  4    20 ms    30 ms    30 ms  vlan52.rt001.cwt.esat.net [193.95.130.145]
  [b]5   150 ms   200 ms   200 ms  vlan57.rt508.cwt.esat.net [193.95.132.26][/b]
  6    20 ms    30 ms    30 ms  games2.iol.ie [193.120.123.135]

Trace complete.

And about 3 minutes later:

Tracing route to games2.iol.ie [193.120.123.135]
over a maximum of 30 hops:

  1   <10 ms   <10 ms   <10 ms  192.168.1.1
  2    20 ms    30 ms    30 ms  bas503.cwt.esat.net [193.95.136.239]
  3    20 ms    30 ms    30 ms  vlan501.rt502.cwt.esat.net [193.95.137.125]
  [b]4   160 ms   200 ms   201 ms  vlan52.rt001.cwt.esat.net [193.95.130.145][/b]
  5    20 ms    30 ms    30 ms  vlan57.rt508.cwt.esat.net [193.95.132.26]
  6    20 ms    30 ms    30 ms  games2.iol.ie [193.120.123.135]

Trace complete.

This is not good. I tried that ping again and got nothing out of the ordinary though. I try doing tracert with www.ul.ie (just to try something local), and after a while I got this:

Tracing route to www.ul.ie [136.201.1.124]
over a maximum of 30 hops:

  1    10 ms   <10 ms   <10 ms  192.168.1.1
  2     *       20 ms    30 ms  bas503.cwt.esat.net [193.95.136.239]
  [b]3   160 ms   251 ms   140 ms  vlan501.rt502.cwt.esat.net [193.95.137.125][/b]
  4    20 ms    20 ms    20 ms  vlan52.rt001.cwt.esat.net [193.95.130.145]
  5    20 ms    30 ms    30 ms  ge1-0.core002.cwt.esat.net [193.95.129.2]
  6    30 ms    20 ms    30 ms  pos2-0.br001.inex.esat.net [193.95.131.6]
  7    30 ms    30 ms    30 ms  lilith-gige2-2.kil.core.hea.net [193.1.208.193]

  8    20 ms    30 ms    20 ms  deimos-gige2-1.cwt.core.hea.net [193.1.196.97]
  9    20 ms    30 ms    30 ms  hyperion-gige5-2.bh.core.hea.net [193.1.195.130]

 10    30 ms    30 ms    40 ms  callisto-gige0-1-0-0.cork.core.hea.net [193.1.19
5.210]
 11    30 ms    40 ms    40 ms  rhea-gige5-0.lim.core.hea.net [193.1.195.205]
 12    40 ms    30 ms    40 ms  tempus-fe0-0.lim.access.hea.net [193.1.199.130]

 13    30 ms    30 ms    40 ms  ul.lim.client.hea.net [193.1.194.198]
 14    40 ms    41 ms    40 ms  tau.ul.ie [136.201.1.124]

Trace complete.

I'll try again later on, though - I had no problems the last time I posted after midnight.

-ADREN-

yea its odd, im thinking thought that those hops maybe are not related to the ping spikes im getting if I just constantly ping a server, ie ping games2.iol.ie -t

because when you do that you dont seem to get any fluxuations from the 30-40ms bracket, yet when you do the tracerts you do see something.

Are you sure you done get a fluxuation if you constantly ping somewhere for a while?

nosferatu

I just had to say something as I've seen this kind of thread many times and there is a common misconseption about traceroute that I'd like to clear up if I can.

When someone does a traceroute and they see one hop in the path has a higher response than others this does NOT indicate a problem. A lot of ISP's configure their equipment to give ICMP responses a lower priority than transit traffic. This means the packets may stay in the buffer longer while user internet traffic is being processed before a response is sent.

A traceroute is only useful if one hop gives a slow response AND all other hops along the way also have high response times. In this situation it's useful for locating where a problem occurs.

-ADREN-

ahhh i see. So that explains why zilog isnt getting the jump in ping when he pings an address for an extended amount of time? Where as I do, which is giving me my lag?

At least your ping time isn't as bad as mine - online games are totally out!
That's internet by satellite for you!

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>ping www.google.ie

Pinging www.google.akadns.net [66.102.9.104] with 32 bytes of data:

Reply from 66.102.9.104: bytes=32 time=523ms TTL=239
Reply from 66.102.9.104: bytes=32 time=566ms TTL=239
Reply from 66.102.9.104: bytes=32 time=499ms TTL=239
Reply from 66.102.9.104: bytes=32 time=511ms TTL=239

Ping statistics for 66.102.9.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 499ms, Maximum = 566ms, Average = 524ms

C:\>

zilog_jones

Oh... nasty!

Anyway, I ran ping again for about 20 minutes, and here's the results:

Ping statistics for 193.120.123.135:
    Packets: Sent = 1014, Received = 1014, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum =  50ms, Average =  27ms

-ADREN-

ahh balls ( luck person...

Ahh well must just be the exchange im on then. Damn it!

Dr Bolouswki

thanks - spking about every 15 seconds or so - once i did ping 'ip' -t - I ccouln't get it to stop!!! how do i make it stop pinging so i can save the data?

TEN BEARS

Hey just press, CTRL + C.

-ADREN-

hey that was me, dont know what the ten bears thing is about heh...

Anyways yea

Ctrl + C.

Dr Bolouswki

thanks

I've been running speed tests here

http://www.broadbandreports.com/tools

and i'm getting really bad results - in fairness the weathers awful which may effect my wireless signal - but i'm barely over dialup sppeeds on my downlaod rate??

08/01/05 01.00 hrs

Your download speed : 79717 bps, or 77 kbps.

Your upload speed : 107654 bps, or 105 kbps

Pinging www.irishbroadband.ie [62.231.32.213] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 62.231.32.213:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Pinging www.bbc.net.uk [212.58.240.111] with 32 bytes of data:

Reply from 212.58.240.111: bytes=32 time=414ms TTL=244
Reply from 212.58.240.111: bytes=32 time=102ms TTL=244
Reply from 212.58.240.111: bytes=32 time=96ms TTL=244
Reply from 212.58.240.111: bytes=32 time=156ms TTL=244

Ping statistics for 212.58.240.111:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 96ms, Maximum = 414ms, Average = 192ms

how do other people fair using the tests above and are the any irish/uk sites with the same range of tests that maybe will yield better results for me (assuming the distance fo the tests is affecting results?

Cina

Thing about the weather .. it seems to be only IOLBB being affected, no problems with eircom from people I think.

I'm getting the 200+ ping aswell every few minutes and it is very annoying for someone who spends about 70% of their time online.

Yet again IOL show their ****ness, can't wait to switch to eircom.

Cina

I'm still getting these ridiculous ping problems, and now it appears to be even bloody worse than it was before. Is anyone else ?

-ADREN-

Ive moved from IOL now, so thats that. I'm back on my 33.6 modem for the time being while we change to Eircom.