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Seriously Packets Loss with IBB??!

  • 04-01-2005 11:41pm
    #1
    dan2002
    Closed Accounts Posts: 3 ✭


    Hello All,

    I'm living in Rathmines and I have had 1MB Lite Home from IBB for 3 weeks. It worked perfectly for 3 days, until 2 weeks ago they did some work at Guiness High Site. Since then, I got high packet loss(>25%) when I ping my default gateway, constently every 10 mins, makes browsing intolerable all day and night. I have ensured that my computer is 'clean', no spyware, firewall disabled, connected directly to the Black Box, tried different lengths of CAT5, power cycled the MODEM numerous times, tried substituting various computers(include one brand new iBook). PROBLEM REMAINED :confused:

    I called IBB tech for help, very friendly guy, he saw the problem as well and told me wud escalate it to a contact in their department and give me a call if it's fixed. But till now I still haven't bot any reply yet. :mad:

    I'm wondering if anybody here have had the same problem and how to handle it.
    I appreciate all input and Happy New Year to All. :)

    Please See ....


Comments

  • #2
    Nevyn
    Closed Accounts Posts: 43,045 ✭✭✭✭Nevyn


    running slow in D15 as well today. :(


  • #3
    uteotw
    Registered Users Posts: 192 ✭✭uteotw


    all I can say is call them, and call them back...etc...


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