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How to cancel clicksilver?

  • 11-01-2005 1:01pm
    #1
    ARGINITE
    Registered Users, Registered Users 2 Posts: 2,718 ✭✭✭


    Have been emailing utv about canceling quicksilver BB for the last week but dont get any reply on how im ment to!
    can anybody point me in the right direction?


Comments

  • #2
    kin9pin
    Closed Accounts Posts: 959 ✭✭✭kin9pin


    email sales@u.tv
    I did and got a reply a day later. They also didn't charge me for the outstanding minimum contract period (4 months left).
    One thing though, they did cancel my UTV Talk contract even though I specified that they shouldn't.


  • #3
    Pataman
    Registered Users, Registered Users 2 Posts: 1,536 ✭✭✭Pataman


    1890923111


  • #4
    PowerHouseDan
    Registered Users, Registered Users 2 Posts: 6,659 ✭✭✭PowerHouseDan


    If you Email Admin@u.tv and also they do charge you for Breakin contract.I have to wait another 2 months.You must of been lucky


  • #5
    kin9pin
    Closed Accounts Posts: 959 ✭✭✭kin9pin


    powerhousedan wrote:
    If you Email Admin@u.tv and also they do charge you for Breakin contract.I have to wait another 2 months.You must of been lucky
    That's what I thought. I'm not going to complain though!
    :D


  • #6
    Nyum Nyum
    Registered Users, Registered Users 2 Posts: 1,741 ✭✭✭Nyum Nyum


    I'm thinking of cancelling Clicksilver too. My connection here in Arklow has been down for a couple of hours tonight and I had 23 days solid offline in November / December.


    Is it worth changing to IOL or will they just blame everything on Eircom like UTV do when things go wrong?


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  • #7
    PowerHouseDan
    Registered Users, Registered Users 2 Posts: 6,659 ✭✭✭PowerHouseDan


    I am def gettin rid of clicksilver cant wait. 1mb line :) and no cap....Breeze .....


  • #8
    ARGINITE
    Registered Users, Registered Users 2 Posts: 2,718 ✭✭✭ARGINITE


    clicksilver can be a little unreilable at times.
    thanks for the help.


  • #9
    kin9pin
    Closed Accounts Posts: 959 ✭✭✭kin9pin


    From previous posts, IOL is generally more stable than Clicksilver and with better pings. I am one of the lucky ones who can get NTL, but to be honest I would have dropped Clicksilver anyway due to downtime/slowdown.


  • #10
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    kin9pin wrote:
    From previous posts, IOL is generally more stable than Clicksilver and with better pings. I am one of the lucky ones who can get NTL, but to be honest I would have dropped Clicksilver anyway due to downtime/slowdown.

    While I have probably been more critical of UTV than anyone over the short lifespan of Clicksilver it is only fair to acknowledge that the reliablility has improved over recent times (tempting providence!) as have the pings. On the other hand they seem to be having problems at the moment with customer support both on the phones and particularly on the email side of things but apparently they are trying to address these issues.

    So you pays your money and you takes your chances..............


  • #11
    kin9pin
    Closed Accounts Posts: 959 ✭✭✭kin9pin


    Hi dub45. Yep, I was referring to the problems I had before switching. Glad to see they've improved.


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