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Consumer Rights Enforcer Bill 2004

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  • 17-01-2005 8:35pm
    #1
    Registered Users Posts: 4,290 ✭✭✭


    http://www.oireachtas.ie/documents/bills28/bills/2004/4604/b4604d.pdf

    Proposed Bill by Phil Hogan from FG.
    Purpose of the Bill

    This Bill will replace the ODCA with an independent Consumer Rights Enforcer with strengthened powers. It will be charged with developing a code of conduct for service providers, a quality mark for those service providers who best adhere to that code and a review of the jurisdiction of the Small Claims Court to ensure it best meets the needs of consumers seeking redress.

    The Consumer Rights Enforcer will ‘‘name and shame’’ those service providers it believes are failing to provide consumers with an adequate standard of service.

    Further, the Consumer Rights Enforcer will have a seat at Partnership level to ensure any national agreements do not impact too disproportionately on consumers.The Bill will also allow for increases in fines and penalties to discourage breaches of legislation designed to protect consumers.


    Could be what we're all looking for.


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