NTL & their crazy false advertising

snappieT

[RANT]

Got a letter from NTL today, inviting me to "Sign up to the fastest broadband in Ireland"

Interesting... that "fastest" was 1.5Mb/s
I thought Smart had a 2Mb/s offering,
or was it that there are more than just consumer BB products, and it does go over 1.5Mb/s for commercial BB.

Thinking about going on a whiner to the Office of Director of Consumer Affairs regarding false advertising. Worth my while?
I just want to hurt NTL - they've screwed me over 3 too many times.

[/RANT]

Chalk

smart bb doesnt exist yet, or isnt available anyway.

Saruman

Chalk wrote:

smart bb doesnt exist yet, or isnt available anyway.

exactly. ntl is the fastest right now. i think they even have 2mb

dub45

snapscan1212p wrote:

[RANT]

Got a letter from NTL today, inviting me to "Sign up to the fastest broadband in Ireland"

Interesting... that "fastest" was 1.5Mb/s
I thought Smart had a 2Mb/s offering,
or was it that there are more than just consumer BB products, and it does go over 1.5Mb/s for commercial BB.

Thinking about going on a whiner to the Office of Director of Consumer Affairs regarding false advertising. Worth my while?
I just want to hurt NTL - they've screwed me over 3 too many times.

[/RANT]

Its a funny old world - there are loads of people who on here who are dying to get that letter!

Anyways doesnt some crowd in Waterford offer 9mb on a local cable system?

Infini

Of course they would Dub45. Anybody would love to get off Eircon's weak-ass package for somewhat decent bb. Now if whoever buy's out the NTL network here and improves the availability, speeds, and get's rid of the stupid cap....

GerardKeating

snapscan1212p wrote:

[RANT]
Thinking about going on a whiner to the Office of Director of Consumer Affairs regarding false advertising. Worth my while?
I just want to hurt NTL - they've screwed me over 3 too many times.
[/RANT]

Well, this offer is the fastesst option available to you, SmartBB are taking order, but it is provisional on Eircon complying with LL unbundling, which they are contesting in the courts...

There is some Cable BB is Waterford and Longford which is faster than NTL, but this is not available to you.

Gosh

GerardKeating wrote:

Well, this offer is the fastesst option available to you, SmartBB are taking order, but it is provisional on Eircon complying with LL unbundling, which they are contesting in the courts...

DigiWeb offer 2MB on their BizJet Enterprise and this is open to home users - but the monthly cost of this is €169 + VAT

Chalk

Gosh wrote:

DigiWeb offer 2MB on their BizJet Enterprise and this is open to home users - but the monthly cost of this is €169 + VAT

and by the sounds of it youd have to sign up with digiweb aswell,
who from the comments around the bb forum deserve to burn in hell or something equally fittng

snappieT

Gosh wrote:

DigiWeb offer 2MB on their BizJet Enterprise and this is open to home users - but the monthly cost of this is €169 + VAT

It doesn't matter how much it costs - I can get a product with a faster speed. That means that NTL's "Unique Selling Point" and their main advertising point is not true.

Infini

Gosh wrote:

DigiWeb offer 2MB on their BizJet Enterprise and this is open to home users - but the monthly cost of this is €169 + VAT

That's pretty much identical to eircoms buisness enhanced package by the sound of it.

seamus

Gosh wrote:

DigiWeb offer 2MB on their BizJet Enterprise and this is open to home users - but the monthly cost of this is €169 + VAT

Any business connection is open for supply to home users. The difference with advertising is the target market. NTL are allowed say their's is the fastest, because it is the fastest, in the consumer market. Anything else is in the business market.

Creamy Goodness

and they'll probably say (correct at time of going to print) to save their asses say if you want to complain about it when smart BB is out.

halenger

Does IBB's 2048/2048 not count?

I thought I saw at some stage that EsatBT were doing 3mb down for business customers - ridiculously expensive no doubt but I thought I saw that somewhere. *goes back to dreamworld*

optiplexgx270

IBB do a 3Mb And as stated the place in Dungarven do 9Mb cable

Infini

Wish I lived in Dungarvan, the lucky bastards!

snappieT

seamus wrote:

Any business connection is open for supply to home users. The difference with advertising is the target market. NTL are allowed say their's is the fastest, because it is the fastest, in the consumer market. Anything else is in the business market.

But it is NOT the fastest, thats the point. They simply do not have the fastest broadband product available

carrotcake

yawn

MickFarr

double yawn!

Slydice

Why would you complain?

NTL are in your area, go hook up.

NTL is the Best in Ireland from what I've heard. Would you really want to turn down the opportunity to get hooked onto their network?

They'd still have faster uploads thans Smart aswell, NTLs 1.5mb gives 256kb up. Smart seem to be only offering 128kb.

seamus

snapscan1212p wrote:

But it is NOT the fastest, thats the point. They simply do not have the fastest broadband product available

They do, to residential consumers. The ad is marketed at residential consumers, therefore it's valid.

CodeMonkey

I just signed up to the NTL basic cable tv package, the digital tv service and the internet service and it's going to cost me 10 euros for the first 3 months. Basically free installation on ntl digital at the moment and free installation on the broadband service too plus you get the first 3 months free and the 1st year for the basic cable tv free with broadband. The 10 euros is for the digital tv. After the first 3 months then i'll downgrade the internet package to the normal medium speed one and start paying for that. Seems to be a very good deal they have going on at the moment.

eirmail

Someone should email the Advertising Standards Authority of Ireland info@asai.ie , Cable Surf In dungarvan have the fastest Broadband product in Ireland priced suitably for the home user.It is as simple as that , other companies have faster products marketed at businesses but that point does not necesserily have to be raised.

fatherdougalmag

Well if you're doing that you might as well notify them of Smart Broadband's claim to be four times faster than other broadband providers. That's false and misleading too.

Drapper

fatherdougalmag wrote:

Well if you're doing that you might as well notify them of Smart Broadband's claim to be four times faster than other broadband providers. That's false and misleading too.

Guys NTL offer the fastest "Cable" Broadband Package around ............. they consider ADSL a different product........... this is thier opt out !!

Guys back to basics anything under 2mb should not even be advertised as Broadband !!

Infini

It should be noted that in their ads they state that their package is 4 times faster than STANDARD broadband (512kb). NTL isn't standard but most other providers only offer speeds similar to that.