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O2.ie invalid details locked(too many failed attempts)

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  • 05-04-2005 1:14pm
    #1
    Lenny
    Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭


    This is always happening to me, usually just ring off my phone which costs 19cent per min, but had no credit to ring it, and the number they have to get it sorted is
    Invalid Login Details
    We're sorry, we cannot log you in, there have been too many failed login attempts for this username.

    For further assistance, call Customer Care on 1740 from your O2 mobile at 19c per call (including VAT). From a landline, call 1550 924086 at 74c per minute (including VAT). Rates may vary depending on your chosen landline operator.

    rang the 1550 number, to hear a recorded message saying the number has changed to a low save call number 1850601740... just wodnering, why don't they update the details on the site? I've mailed them many times for this to get no responce...
    a money making scheme?


Comments

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    #2
    kaimera
    Closed Accounts Posts: 16,396 ✭✭✭✭kaimera


    seems so :)

    like the US Embassy changing the number from a lowcost to another number and not posting it anywhere [at the time]


  • Options
    #3
    Lenny
    Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭Lenny


    Its quite un professional, I spend enoug credit on them like


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    #4
    Ardent
    Registered Users Posts: 5,291 ✭✭✭Ardent


    Lenny wrote:
    This is always happening to me, usually just ring off my phone which costs 19cent per min, but had no credit to ring it, and the number they have to get it sorted is
    Invalid Login Details
    We're sorry, we cannot log you in, there have been too many failed login attempts for this username.

    I'm lost. You had no credit to ring what? What number are you referring to "to get it sorted"? Why are you being asked for a username?
    why don't they update the details on the site? I've mailed them many times for this to get no responce...
    a money making scheme?

    http://web.o2.ie/personal/help/support.jsp

    Maybe you should try to contact customer.care@o2.ie and see if they can pass on your gripe to the webmaster or something.


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    #5
    Lenny
    Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭Lenny


    You can ring 1907, or 1947 can't rememebr which one it is, which costs 19cent per call. or if you aren't on o2 or have no credit to ring the 1947.
    I am being asked for a username so they know my account I am trying to access


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    #6
    Pythia
    Registered Users Posts: 7,469 ✭✭✭Pythia


    1909 for bill pay. 1850 60 1747 for pay as you go from either a landline or mobile. I think 1747 also works if you're a PAYG customer and ring from your mobile but I'm not one of them so I'm not 100% sure


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