Infuriating Dial up networking problem..HELP!

SouperComputer

okay, so a PC with using ISDN, running Win XP Pro sp2, one day decided that it is "unable to establish connection" and usually on the 5th attempt, it will say invalid username or password (which is BS!). Heres what I have tried so far.....

1. Tried different ISP's no's & usernames etc, same problem with all of them!

2. Tried same ISDN line with another computer with a USB ISDNmodem, works perfect!

3. Tried same USB modem with Pc in question, same issue as above.

4. Uninstalled & reinstalled necassary network protocols & clients, same problem.

5. Ran a windows repair with SP1, no difference.

6. Installed a 56k analogue modem for the crack after all the above, same problem as ISDN!

Im out of ideas with the exception of a reinstall of windows as this seems to be an underlying OS problem.

Numerous scans for virii with Nod32 & AVG turned nothing!

Just wondering if anybody has had this issue before?

moridin

Try connecting using your modem and hyperterminal going directly to the COM port.

Whereby modem I mean the analogue modem, not your ISDN TA.

Commands you could try running:
AT&F
ATx3DT12345 there 123435 is the number of your ISP.

If you get a prompt on the screen looking for a login then you're able to get to the stage where the connection asks for a username/password.

fatherdougalmag

I assume you plug your analog modem into the POTS/phone port on the ISDN box?

What make is your ISDN adapter?

Capt'n Midnight

http://support.microsoft.com/default.aspx?scid=kb;en-us;299357
How to reset Internet Protocol (TCP/IP) in Windows XP

netsh int ip reset resetlog.txt
netsh int ip reset c:\resetlog.txt

Don't think it will help but you can't uninstall TCP/IP in XP this refreshes the registry

And I'm still stuck with an Error 50: the request is not supported / all devices connected

try this too
1890 923 204 / oceanfree / oceanfree

SouperComputer

The PCI ISDN modem is an Eicon Diva.

the machine is at home with me, but i have no ISDN, not that it matters as the issue occurs with andy dial-up connection.

@moridin:
I tried those commands, this is what I got:

AT
OK
AT&F
OK
atx3dt1892150150
CONNECT 49333 V42bis



Successful Profile


Entering PPP Session.
IP address is 159.134.209.88
MTU is 1524.
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"}(}"„~~ }#À!}!}!} }2}!}$}%ô}"}&} }*} } }'}"}(}"„~~ }#À!}!}!} }2}!}$}%ô}"}&} }
*} } }'}"}(}"„~~ }#À!}!}!} }2}!}$}%ô}"}&} }*} } }'}"}(}"„~~ }#À!}!}!} }2}!}$}%
ô}"}&} }*} } }'}"}(}"„~~ }#À!}!}!} }2}!}$}%ô}"}&} }*} } }'}"}(}"„~~ }#À!}!}!}
}2}!}$}%ô}"}&} }*} } }'}"}(}"„~~ }#À!}!}!} }2}!}$}%ô}"}&} }*} } }'}"}(}"„~~ }#
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"„~
NO CARRIER

im guessing that it is waiting for username and password at this stage.

Having tried both your's and Capt'n ideas I still have the same problem.

Im making an image of the HD so ill probably come back to it later to see if it can be solved. In the meantime, I have to get this running ASAP so im starting a reinstall now.

thanks for your help

fatherdougalmag

That's PPP starting to talk from the other side of the connection (i.e. that's good).

SouperComputer

results of a ditrace

C:\>ditrace -p <modem.txt
12:42:36.902 R 0 DIMAINT - drv # 0 = 'DIMAINT' registered
12:42:36.902 L 0 Maintenance_Tools maint/2.srv/nt 101-315 (Feb 8 2001 15:46:24)

12:42:36.902 L 0 Microsoft (R) Windows NT [TM] 5.0 [Build 2600] UP
12:42:36.902 L 0 Processor 0 - Vendor: GenuineIntel
12:42:36.902 L 0 Processor 0 - Ident : x86 Family 15 Model 0 Stepping 7
12:42:36.902 L 0 Processor 0 - Speed : ~1285 MHz
12:42:36.902 L 0 Physical Memory : 255 MB
12:42:36.902 L 0 SystemBiosDate : 11/30/00
12:42:36.902 L 0 SystemBiosVersion : DELL - 1
12:42:36.902 L 0 DiddRegisterAdapter - virtual IDI_DIDDPNP adapter on VSlot 0
12:42:36.902 L 0 <Didd> - Loaded
12:42:36.902 L 0 <Ioctl> - Loaded
12:42:36.902 L 0 <DiMaint> - Loaded
12:42:41.558 R 0 DIMAINT - drv # 1 = 'DIWAN' registered
12:42:41.558 L 1 DIWAN - WAN Miniport Driver diwan/2.srv/nt 101-700 (Apr 12 2001
19:25:03)
12:42:41.558 L 1 DIWAN - NDIS 4.0 interface version registered
12:42:41.558 R 0 DIMAINT - drv # 1 = 'DIWAN' deregistered
--
12:42:48.739 R 0 DIMAINT - drv # 1 = 'DIWAN' registered
12:42:48.739 R 1 wmpInit - VendorSpecific\Logging = 0x1
12:42:48.739 R 1 wmpInit - BusType = 0x5
12:42:48.739 L 1 sys_ParseEnv - read of (ULONG) 'AutomaticReset' failed
12:42:48.739 R 1 ialInit - CheckTimerInterval = 1000 ms
12:42:48.739 R 1 ialInit - NoAnswerTimeout = 20 sec.
12:42:48.739 R 1 ialInit - Protocol = "HDLC Transparent"
12:42:48.739 R 1 idiInit - VendorSpecific\CardTypeNum = 0x27
12:42:48.749 R 1 idiInit - WanEndpoints = 0x2
12:42:48.749 R 1 idiInit - IsdnNumDChannels = 0x1
12:42:48.749 R 1 idiInit - IsdnSwitchTypes = 0x3f6
12:42:48.749 R 1 idiInit - IsdnSwitchType = 0x80
12:42:48.749 L 1 sys_ParseEnv - read of (ULONG) 'ExtendedSwitchType' failed
12:42:48.749 R 1 idiInit - environment variable 'ExtendedSwitchType' not found !
!
12:42:48.749 M 1 readMSNs - alloc addr 0x819c5790 / 1267 bytes
12:42:48.749 L 1 sys_ParseEnv - read of (ULONG) 'NumberTypeMSN' failed
12:42:48.749 R 1 idiInit - Line 0 NumberTypeMSN not available
12:42:48.749 L 1 sys_ParseEnv - read of (ULONG) 'LineEndPoints' failed
12:42:48.749 R 1 idiInit - Line 0 - set no number check
12:42:48.749 L 1 DIVA-MULTI: DIVA Protocol Drivers for Windows NT (V7) protocol/
3/nt.v7 101-31 Protocol 6.03(V7) 101-43 [NT5] (Apr 12 2001 18:59:23)
12:42:48.749 R 1 SoParseNumbers:
12:42:48.749 R 1 GetConfig: Cardtype 39 - "DIVA 2.01 S/T PCI"
12:42:48.749 R 1 GetConfig: Protocol=ETSI Nt2=0 StableL2=1 Permanent=0 Tei=0
12:42:48.749 R 1 GetResources: Memory#1 0xfbffd000 / len 4096
12:42:48.749 E 1 GetResources: ignore resource type 0x81
12:42:48.749 R 1 GetResources: Memory#2 0xfbffc000 / len 4096
12:42:48.749 E 1 GetResources: ignore resource type 0x81
12:42:48.749 R 1 GetResources: IRQ level 3 / vector 3
12:42:48.749 R 1 GetResources: Memory#1 0xfbffd000 / len 4096
12:42:48.749 E 1 GetResources: ignore resource type 0x81
12:42:48.749 R 1 GetResources: Memory#2 0xfbffc000 / len 4096
12:42:48.749 E 1 GetResources: ignore resource type 0x81
12:42:48.749 R 1 GetResources: IRQ level 24 / vector 51
12:42:48.749 L 1 #0: Use Memory 0xFBFFD000 / 0xFBFFC000 / IRQ 3
12:42:48.949 L 0 DiddRegisterAdapter - Board DIVA 2.01 S/T PCI, VSlot 1, Cardtyp
e 0x27
12:42:48.949 L 1 idiInit - Adapter 1 (DIVA 2.01 S/T PCI) - ETSI 2 channels liste
n Line 1
12:42:48.949 L 1 idiInit - Adapter 1 (DIVA 2.01 S/T PCI) - ETSI number of B chan
nels is 2
12:42:48.949 M 1 ialInit - alloc addr 0xff6af000 / 4368 bytes
12:42:48.949 R 1 ialSigInitialize - Line 0 ==> protocol code takes all numbers
12:42:48.949 R 1 ialSigInitialize - Line 1 ==> protocol code takes all numbers
12:42:48.949 L 1 ialInit - 1 card(s) 2 Instance(s) - Build 101-700 (Apr 12 2001/
19:24:31)
12:42:48.949 R 1 wmpInit - registration of IDI Abstraction Layer OK
12:42:48.949 M 1 asyncInit - alloc addr 0xff6ac000 / 9444 bytes
12:42:48.949 R 1 asyncInit - VendorSpecific\CheckFCS = 0xa
12:42:48.949 R 1 wmpInit - registration of ASYNC/SYNC Conversion Layer OK
12:42:48.949 M 1 shCbInit - alloc addr 0xff6ab008 / 1804 bytes
12:42:48.949 R 1 shCbInit - VendorSpecific\ShortholdMode = 0x0
12:42:48.949 R 1 shCbInit - VendorSpecific\ShortholdTime = 0x0
12:42:48.949 R 1 shCbInit - VendorSpecific\IgnoreCallbackNumber = 0x1
12:42:48.949 R 1 shCbInit - VendorSpecific\NumberChecking = 0x0
12:42:48.949 R 1 shCbInit - VendorSpecific\NumberCheckingFile = ""
12:42:48.949 R 1 shCbInit - VendorSpecific\CallbackPrefix = ""
12:42:48.949 R 1 shCbInit - VendorSpecific\ForceAnalogBcOnCallback = 0x0
12:42:48.949 R 1 wmpInit - registration of Shorthold/Callback Layer OK
12:42:48.949 M 1 pppInit - alloc addr 0xff6aa008 / 2568 bytes
12:42:48.949 R 1 pppInit - VendorSpecific\DiwanFeatures = 0x0
12:42:48.949 R 1 wmpInit - registration of PPP Filter Layer OK
12:42:48.949 M 1 tapiInit - alloc addr 0xff6a6000 / 13248 bytes
12:42:48.949 R 1 tapiInit - VendorSpecific\DisabledServicesMask = 0x0
12:42:48.949 R 1 tapiInit - VendorSpecific\DriverInstance = "2"
12:42:48.949 R 1 tapiInit - NetworkAddress = 64.0.236.113.135.144
12:42:48.949 R 1 wmpInit - registration of NDIS/TAPI Layer OK
12:42:48.959 R 1 Line 0 ==> Signaling Entity 2 assigned [F#0007]
12:42:48.959 R 1 Line 1 ==> Signaling Entity 3 assigned [F#0007]
--
12:44:20.010 R 0 DIMAINT - drv # 2 = 'CAPI20' registered
12:44:20.010 L 2 CAPI20: Loading Build CAPI 2.0 for Windows NT capi/nt/1.srv 101
-390 Feb 28 2001/09:44:51
12:44:20.010 R 2 RegGetVal: DeviceName --> CAPI201
12:44:20.010 R 2 RegGetVal: Manufacturer --> Eicon Technology
12:44:20.010 R 2 RegGetVal: Logging --> 0x00000001
12:44:20.010 R 2 RegGetVal: Manufacturer --> Eicon Technology
12:44:20.010 L 2 CAPI20: Check DeviceName=CAPI201
12:44:20.010 L 2 CAPI20: new adapter 0 --> Channels=2 Fax=0 Codec=0
12:44:20.010 R 2 RegGetVal: ControllerCount --> 0x00000000
12:44:20.010 R 2 CAPI20 - adapter DIVA 2.01 S/T PCI is controller 1 and 2 B-chan
nels are possible
12:44:20.010 R 2 RegGetVal: Manufacturer --> Eicon Technology
12:44:20.010 L 2 CAPI20: Configuration stored in registry
12:44:20.010 L 2 CAPI20: Loaded

C:\>

the log did not grow when I tried to establish the connection. It should also be noted that this log was run when trying a connetion thru a 56k modem as dont have ISDN here.

fatherdougalmag

ditrace is the logging/diagnostic utility used with Eicon ISDN adapters - it won't log anything you do with your analog modem.

Also, the idea is to redirect output to a file. Your 'ditrace -p <modem.txt' should actually be 'ditrace -p > modem.txt'. So do that, try your ISDN dial-up and when/if it fails, go back to the command prompt and hit CTRL-C. All of the ISDN activity will be logged to modem.txt.

Capt'n Midnight

it says your MTU is 1524 - that sounds ok but you could check on the ISP side if you have ton of time to waste - second half of page
http://www.mdgx.com/newtip8.htm

http://support.microsoft.com/default.aspx?scid=kb;en-us;826159&Product=winxp

Microsoft Windows Server 2003, Microsoft Windows 2000, and Microsoft Windows XP use a fixed MTU size of 1500 bytes for all PPP connections and use a fixed MTU size of 1400 bytes for all VPN connections.

Check what it is on the working pc too.

SouperComputer

ditrace is the logging/diagnostic utility used with Eicon ISDN adapters - it won't log anything you do with your analog modem.

[penny drops!]

hmm mtu semms to be ok.

im giving up on this.............for now.

any ideas what would have caused this> it only occured recently

moridin

sorry, I forgot that I'd posted to this thread till now

Any luck on the re-install?

IIRC, The no carrier generally means that you weren't able to correctly establish a connection to the other side.

Given that it's happening on both your modem and ISDN it'd point towards a TCP/IP problem rather than a modem/TA one. The only way that I know of refreshing this in XP is the method that Capt posted.

Sorry I can't be any more help, stuff like that is really screwed up

Capt'n Midnight

With my RAS problem I'm getting similar junk in the script pop up box instead of Ascii

http://www.michna.com/kb/wxnet.htm - I'm stepping through this

This lot are for a different problem - PCMCIA / USB NIC's that did not uninstall completely just in case it had a knock on effect
. http://support.microsoft.com/?kbid=315539
. http://support.microsoft.com/?kbid=825826
. http://support.microsoft.com/?kbid=269155

fatherdougalmag

You might also be interested in this KB just in case the connection failure is due to some PPP negotiation failure.

SouperComputer

as suspected, after a clean install the problem has been solved.

F*** M$