Any issues with IBB Breeze Access please post here. Help is always at hand

Blaster99

Looks like something is up with the mast. Hidden node issue I suspect. I usually get solid 3ms pings, now it looks like this:

Pinging 62.231.50.193 with 32 bytes of data:

Reply from 62.231.50.193: bytes=32 time=5ms TTL=254
Reply from 62.231.50.193: bytes=32 time=4ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Request timed out.
Reply from 62.231.50.193: bytes=32 time=10ms TTL=254
Reply from 62.231.50.193: bytes=32 time=2ms TTL=254
Reply from 62.231.50.193: bytes=32 time=17ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Reply from 62.231.50.193: bytes=32 time=4ms TTL=254
Reply from 62.231.50.193: bytes=32 time=10ms TTL=254
Request timed out.
Reply from 62.231.50.193: bytes=32 time=49ms TTL=254
Reply from 62.231.50.193: bytes=32 time=47ms TTL=254
Reply from 62.231.50.193: bytes=32 time=6ms TTL=254
Reply from 62.231.50.193: bytes=32 time=4ms TTL=254
Reply from 62.231.50.193: bytes=32 time=14ms TTL=254
Reply from 62.231.50.193: bytes=32 time=9ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Reply from 62.231.50.193: bytes=32 time=6ms TTL=254
Reply from 62.231.50.193: bytes=32 time=17ms TTL=254
Request timed out.
Request timed out.
Reply from 62.231.50.193: bytes=32 time=6ms TTL=254
Reply from 62.231.50.193: bytes=32 time=16ms TTL=254
Reply from 62.231.50.193: bytes=32 time=37ms TTL=254
Request timed out.
Reply from 62.231.50.193: bytes=32 time=22ms TTL=254
Reply from 62.231.50.193: bytes=32 time=15ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Reply from 62.231.50.193: bytes=32 time=8ms TTL=254
Reply from 62.231.50.193: bytes=32 time=16ms TTL=254
Reply from 62.231.50.193: bytes=32 time=8ms TTL=254
Reply from 62.231.50.193: bytes=32 time=6ms TTL=254
Reply from 62.231.50.193: bytes=32 time=20ms TTL=254
Reply from 62.231.50.193: bytes=32 time=10ms TTL=254
Reply from 62.231.50.193: bytes=32 time=8ms TTL=254
Reply from 62.231.50.193: bytes=32 time=21ms TTL=254
Reply from 62.231.50.193: bytes=32 time=147ms TTL=254
Reply from 62.231.50.193: bytes=32 time=4ms TTL=254
Reply from 62.231.50.193: bytes=32 time=11ms TTL=254
Reply from 62.231.50.193: bytes=32 time=24ms TTL=254
Reply from 62.231.50.193: bytes=32 time=3ms TTL=254
Reply from 62.231.50.193: bytes=32 time=6ms TTL=254
Reply from 62.231.50.193: bytes=32 time=11ms TTL=254
Reply from 62.231.50.193: bytes=32 time=29ms TTL=254
Reply from 62.231.50.193: bytes=32 time=3ms TTL=254
Reply from 62.231.50.193: bytes=32 time=24ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Reply from 62.231.50.193: bytes=32 time=14ms TTL=254
Reply from 62.231.50.193: bytes=32 time=12ms TTL=254
Reply from 62.231.50.193: bytes=32 time=16ms TTL=254
Request timed out.
Reply from 62.231.50.193: bytes=32 time=12ms TTL=254
Reply from 62.231.50.193: bytes=32 time=11ms TTL=254
Reply from 62.231.50.193: bytes=32 time=23ms TTL=254
Reply from 62.231.50.193: bytes=32 time=6ms TTL=254
Reply from 62.231.50.193: bytes=32 time=11ms TTL=254
Reply from 62.231.50.193: bytes=32 time=8ms TTL=254
Reply from 62.231.50.193: bytes=32 time=10ms TTL=254
Reply from 62.231.50.193: bytes=32 time=15ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Reply from 62.231.50.193: bytes=32 time=4ms TTL=254
Reply from 62.231.50.193: bytes=32 time=16ms TTL=254
Reply from 62.231.50.193: bytes=32 time=7ms TTL=254
Request timed out.
Reply from 62.231.50.193: bytes=32 time=5ms TTL=254
Reply from 62.231.50.193: bytes=32 time=4ms TTL=254
Reply from 62.231.50.193: bytes=32 time=3ms TTL=254
Reply from 62.231.50.193: bytes=32 time=12ms TTL=254
Reply from 62.231.50.193: bytes=32 time=9ms TTL=254
Reply from 62.231.50.193: bytes=32 time=6ms TTL=254
Reply from 62.231.50.193: bytes=32 time=35ms TTL=254
Reply from 62.231.50.193: bytes=32 time=4ms TTL=254

Ping statistics for 62.231.50.193:
Packets: Sent = 75, Received = 68, Lost = 7 (9% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 147ms, Average = 14ms

The performance is patchy too. Not too bad down, about 700-800kbps, but up it's something like 250kbps.

davedm

My Breeze connection is terrible the past week I am on the coolmine site and getting slowwwwwwwwwwwwwwwwwwww up and down

average speed up is 750kbps
average speed down is 822kbps

That is any time of the day or night.

I cant even play games its that poor

Thanks

Dave

The Wise man

Mutant fruit did you get your problem sorted yet???

The Wise man

davedm wrote:

My Breeze connection is terrible the past week I am on the coolmine site and getting slowwwwwwwwwwwwwwwwwwww up and down

average speed up is 750kbps
average speed down is 822kbps

That is any time of the day or night.

I cant even play games its that poor

Thanks

Dave

Dave can you PM me your full name and Ill have a look at it

Mutant_Fruit

Not sorted yet, i'm still in "testing" at the moment. I plugged the PoE box directly into my computers ethernet card this morning, and as far as i can tell, it hasn't messed up yet, but give me at least til tomorrow to see if it messes up or not.

Blaster99

That Bray problem has gone away.

I'm beginning to think this wireless stuff isn't viable/reliable in a point to multipoint configuration. Perhaps I'm drawing too many conclusions but it's an implication of some of the stuff Old Titan has said too. A heavy user or users can simply lock out other users from the high site. A standard wireless AP problem of course and IBB's equipment seems pretty good at dealing with it but it does happen on occasion. I suspect with higher bandwidths it's likely to happen even more. A service that goes tits up every so often isn't of much use to me.

enigma_b17

Since this is the 3rd time my conn has completely died, there probably aint much point in posting again, but It was suggested that i try it one more time. The last 2 times IBB support have fixed my conn (thanks to OldTitan :P) it lasts for a few days and then dies again. Last straw really posted a few pings I tested out in another thread but ill post em here again

ATTEMPT #1:
Pinging boards.ie [82.195.144.58] with 32 bytes of data:

Request timed out.
Reply from 82.195.144.58: bytes=32 time=8ms TTL=57
Request timed out.
Request timed out.

Ping statistics for 82.195.144.58:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 8ms, Average = 8ms

ATTEMPT #2:
Pinging boards.ie [82.195.144.58] with 32 bytes of data:

Reply from 82.195.144.58: bytes=32 time=8ms TTL=57
Reply from 82.195.144.58: bytes=32 time=106ms TTL=57
Request timed out.
Reply from 82.195.144.58: bytes=32 time=14ms TTL=57

Ping statistics for 82.195.144.58:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 106ms, Average = 42ms

ATTEMPT #3:
Pinging boards.ie [82.195.144.58] with 32 bytes of data:

Reply from 82.195.144.58: bytes=32 time=47ms TTL=57
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 82.195.144.58:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 47ms, Average = 47ms

ATTEMPT #4:
Pinging boards.ie [82.195.144.58] with 32 bytes of data:

Request timed out.
Reply from 82.195.144.58: bytes=32 time=26ms TTL=57
Reply from 82.195.144.58: bytes=32 time=526ms TTL=57
Request timed out.

Ping statistics for 82.195.144.58:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 526ms, Average = 276ms

I will email support again in a bit for all the good it will do.

optiplexgx270

My connection is dead since yesterday
and tech support is closed till tomorrow

Anyone on thew three rock mast having trouble connecting?


i wasnt home yesterday and my laptop went a bit mad and has racked up 1.74Gb dl and 2.95Gb upload would that have anything to do with it? I'm on breeze 1Mb looking at the history that by far the most uploading ive done.

Turner

Could it have something to do with the weather. Tiz very very windy out there today.

optiplexgx270

yipee back up i was down ~24hours

Adey2002

Has anyone else got problems from SIAC? My packet loss is dreadfull and download speeds non-existent. I have to say that the reliability of IBB is terrible, and it always happens at the weekend when you don't even have the option of holding for twenty minutes to speak to "Customer Service" Last time though, I managed to get some one on Friday at about twenty to eight, they acknowledged the problem then buggered off home for the weekend.

sikes

i have been connected to the killiney hill mast for under a week and its terrible. packet loos running over 50%. if its not sorted out in a week i am going pack to dsl.

Velcrow

Connecting from Glasnevin -

Since wednesday ( evening I think ) my connection has been erratic - good for 5 min then nothing... then awfully slow.... has there been any changes that could account for this as my home setup is unchanged.

Thanks in advance for any info

PaddyofNine

Connecting off the RTE mast here, I think...

Got my IBB package installed last Friday week and have been very happy with it in general.

However, in the last 4 days it's been very erratic, on and off the whole time. It's a pain in the ass to be honest. I use the internet a LOT for college, and it's incredibly frustrating. I dunno. I hear tell that all of us on the Breeze residential package might be upgraded to the 2Mb package, so I'm hoping (A) that this is true and (B) these little hiccups will be worth it in a week or two!

Anyway....

Drapper

Seriuos problems tonight !!! Anyone got a response from IBB why ? the tech support says there is router problems !!!

elmer

i noticed that the backhaul from bray seamed to go down this afternoon - the connection was rerouted via 3rock and rte transmitters(to get to inex) - it certainly didn't look nice with 630ms hops in the trace for a while. but it looks decent enough atm.

definately a little slower than usual. that said my connection to ibb has been great, i've yet to try using it for voip though

Nige

vinks

it seems that ibb are having some more issues again, my connection in the knocklon area (tallaght mast) i think is probably the one, has had a constant 10% packet loss from 4:30am this morning till whenever this post was made.

i also have access to logs of another ibb connection elsewhere on athoer mast and my friend is having the exact same problem.


(i run smokeping from elsewhere in the world to monitor my connection) its probably the first time that i have had crap problems like this since i got the service.

Howya Wise man. Ive had a great connection up to now but the whole thing went dead as of yesterday. There is only one led lit on the radio. The ethernet light isnt on. Can I pm you my details and can you take a look at it? I got my mate to ping me but he didnt get a response. When I called IBB they said everything was ok...

Bannor

Wiseman: Are there plans for a price reduction for existing customers? A friend of mine has been offered Breeze 2MB (2MB/2MB) 24:1 for €40.00 per month and a €149 installation fee. I'm in a contract paying €48 a month for a 1MB connection!

SpooN_9k

Bannor wrote:

Wiseman: Are there plans for a price reduction for existing customers? A friend of mine has been offered Breeze 2MB (2MB/2MB) 24:1 for €40.00 per month and a €149 installation fee. I'm in a contract paying €48 a month for a 1MB connection!

ditto

Drapper

SpooN_9k wrote:

ditto

double ditto : :

enigma_b17

Drapper wrote:

double ditto : :

tripple dito

Turner

quadruple ditto....

yeah i think they get the point

The Wise man

Not really involved in the pricing, The idea in this thread was for technicial queries but seeing as you have mentioned it I will send it on to the marketing people and will post the reply.

The Wise man

Deleted User wrote:

Howya Wise man. Ive had a great connection up to now but the whole thing went dead as of yesterday. There is only one led lit on the radio. The ethernet light isnt on. Can I pm you my details and can you take a look at it? I got my mate to ping me but he didnt get a response. When I called IBB they said everything was ok...

Post away Ill have a look at it

thegills

Wiseman: Are there plans for a price reduction for existing customers? A friend of mine has been offered Breeze 2MB (2MB/2MB) 24:1 for €40.00 per month and a €149 installation fee. I'm in a contract paying €48 a month for a 1MB connection

The Wise man wrote:

Post away Ill have a look at it

My understanding is that IBB will still have a 1MB product for e35pm (Incl. VAT). They have introduced 48:1 contention and a 30GB cap.
thegills

Drapper

We need clarification from IBB I think lads the website says one thing and the thread says another and IBB have made no press release..............

D

SpooN_9k

think its time to start calling them up again

Mutant_Fruit

Bannor wrote:

A friend of mine has been offered Breeze 2MB (2MB/2MB) 24:1 for €40.00 per month and a €149 installation fee.(

€40 ex vat probably

The Wise man

Yet again I started this thread for technicial issues with breeze access equipment I cannot answer questions regarding pricing as Im not involved with that part of the company..