Irish Broadband Upgrading thread. Discuss Here.

spooky donkey

Is the QoS going when the introduce the full 2 meg to every one. Or the option of a 3meg with QoS. This is what old titan was offering, or rather polling or opinions on either option.

Havent heard very much from him on boards lately.

Mutant_Fruit

Once again, my 2meg connection is like ****. I'll be making a call to tech support to see what the story is. I don't even have plans to download anything today, but i've been limited to 256/256 every working day for over 2 weeks now. It all started after the week when i only downloaded a few hundred megs.

Anyone else being QoS'ed to slow speeds should ring up aswell i suppose, unless OldTitan or the other guy (forget his nick now) can tell us what the story is.

spooky donkey

yeah ive been in the same boat for 2 weeks also. They said we would be QoS`ed to 512 but its more like 256. Let us know how you get on after youre phone call fruit as i may call them myself. WIth a 2 meg connection i hardly download that much either these days as I have every thing I want to get.

Praetorian

It's off topic but not worth a new thread...a friend is getting IBB breeze at home, is there any hardware that she needs to get?

Thanks in advance

P

Blaster99

It's already pretty much off topic. With IBB you'll get a PoE adapter that gives you an ethernet port. You get no router or firewall. You can obviously plug a PC straight into the PoE adapter and setup a firewall on the PC and you're ready to go. Otherwise you'll need a router/firewall.

Praetorian

Great, thanks blaster99.

CSSource God

<snip>

Way way way offtopic.

Try to keep this thread to IBB.

Chief.

jesus_thats_gre

Ciaran500 wrote:

Take a stroll down to them and ask

From my experience NEVER let a company say they will ring you back, they never do.

I nearly done that 2 weeks ago.. I live around the corner and work across the rd :P

I have a little secret that gets IBB to do what you are asking them. Call them and get the to commit to something and no doubt promise you a call back. Get a time frame for them to call you back within.. They likely wont call back..

Then call then back and say what you need done again and then mention you were promised a call back. You will then be promised another call back.. Once again, get a set timeframe that they will call within. They likely wont call you..

Then call back and loose the plot on the phone. You will have your problem fixed within a few days.

If you are getting a new install or your equipment moved, tell them you are refusing to pay the install fee because of all the time you have wasted calling them and the stress it has called.

The above worked for me on 2 occassions now. Once last week, the other about 6 months ago..





On a more serious note. I think ye guys are getting a little excited about the QOS stuff. I am under the impression that the QOS application will only limit your connection if you are literally downloading half the internet. I dont think your connection is gonnna be limited every day during peak periods. It is only going to be limited if you are hogging all the bandwidth and basically locking out everyone else on the same sector as you.

I could be wrong though and if I am, thats one crap QoS application :P

davedm

Connection still crap here.
On the Coolmine site with IBB.
Getting download of 790kbp
Upload of 788kbps
Quality of service is 78%
Seems to stall totally every few minutes playing games is i complete disaster.

Not a peep from them as to any upgrading and I am still on the 1MB
service.

Dave.

PowerHouseDan

Thats good for that time of day. Your never going to get full speed during the day time, try being on 230 both ways on a 2mb line. I was promised it would be sorted tomorrow i got very very bitchy on the phone, In all fairness i had to use my neightbours BB To get a files i needed asap.

davedm wrote:

Connection still crap here.
On the Coolmine site with IBB.
Getting download of 790kbp
Upload of 788kbps
Quality of service is 78%
Seems to stall totally every few minutes playing games is i complete disaster.

Not a peep from them as to any upgrading and I am still on the 1MB
service.

Dave.

Steffano2002

My connection speed this evening (18:00):

Downstream 770 Kbps (96.3 KB/sec) 831 Kbps (inc. overheads)
Upstream 190 Kbps (23.8 KB/sec) 205 Kbps (inc. overheads)

Pinging www.boards.ie [82.195.144.58] with 32 bytes of data:

Reply from 82.195.144.58: bytes=32 time=97ms TTL=59
Reply from 82.195.144.58: bytes=32 time=103ms TTL=59
Reply from 82.195.144.58: bytes=32 time=107ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=104ms TTL=59
Reply from 82.195.144.58: bytes=32 time=111ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=102ms TTL=59
Reply from 82.195.144.58: bytes=32 time=106ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=109ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=102ms TTL=59
Reply from 82.195.144.58: bytes=32 time=96ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=104ms TTL=59
Request timed out.
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=100ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Request timed out.
Reply from 82.195.144.58: bytes=32 time=96ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=93ms TTL=59
Reply from 82.195.144.58: bytes=32 time=100ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=103ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=95ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=100ms TTL=59
Reply from 82.195.144.58: bytes=32 time=118ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=91ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=124ms TTL=59
Reply from 82.195.144.58: bytes=32 time=102ms TTL=59
Reply from 82.195.144.58: bytes=32 time=97ms TTL=59

Ping statistics for 82.195.144.58:
Packets: Sent = 44, Received = 42, Lost = 2 (4% loss),
Approximate round trip times in milli-seconds:
Minimum = 91ms, Maximum = 124ms, Average = 101ms

In one word: Pathetic

And I'm paying €85 EUR per month for that... I'm seriously considering going back to EsatBT or even Smart now...

Drapper

davedm wrote:

Connection still crap here.
On the Coolmine site with IBB.
Getting download of 790kbp
Upload of 788kbps
Quality of service is 78%
Seems to stall totally every few minutes playing games is i complete disaster.

Not a peep from them as to any upgrading and I am still on the 1MB
service.

Dave.

Tried to MSN you ! let me know whats up!

gsand

steffano those pings arnt that bad

i had them in the 500-800 mark earlier today lol

Drapper

gsand wrote:

steffano those pings arnt that bad

i had them in the 500-800 mark earlier today lol

Mee too just called Tech Support and there is issues in thier IP routers !!

Will be fixed later !! everyone is the same !

D

spooky donkey

yeah i got bad pings today couldent play COD. Pings were off the chart!

Ciaran500

Another day of 235kb/s.

Yay ¬_¬.

PowerHouseDan

i am on hold now and going to go fukin mental!!!

PowerHouseDan

Right just got off the phone to a sound guy who changed a setting on the radio now i am connecting at 750+ better not be the same tomorrow.

Orionetheus

so Irish BB is upgrading to 2 megabit....when? and will this be availible to all cusotmers.........automatically?

Turner

powerhousedan wrote:

Right just got off the phone to a sound guy who changed a setting on the radio now i am connecting at 750+ better not be the same tomorrow.

Have you been upgraded to 2mb off the R&H hall ?

Chief.

Steffano2002

gsand wrote:

steffano those pings arnt that bad

i had them in the 500-800 mark earlier today lol

100ms to boards.ie is unacceptable as far as I'm concerned. It should be 15~20ms max.
I was pinging CoD servers @ 150ms all day yesterday (and today!), also unacceptable. It's been like this for over 24 hours now. Rang IBB, gave them hell, they promised a ring back in the afternoon. I'm on a 2Mbit connection with 8:1 contention ratio... You'd think I'd manage better than 100ms to boards.ie! And I don't even care about download/upload speeds! All I want is a proper ping to play online. That's all! In my opinion, it's not much to ask considering I'm giving IBB €85 EUR per month. Or am I asking too much?

Waiting for their call back... Keep you posted. Hang in there all of you!

uteotw

hey steffano

I'm on 1MB 8:1 contention, and I just tried to ping boards.

Pinging www.boards.ie [82.195.144.58] with 32 bytes of data:

Reply from 82.195.144.58: bytes=32 time=19ms TTL=59
Reply from 82.195.144.58: bytes=32 time=16ms TTL=59
Reply from 82.195.144.58: bytes=32 time=9ms TTL=59
Reply from 82.195.144.58: bytes=32 time=32ms TTL=59

I'll try later today after 6pm

Skud

its be up and down like a whores knickers for me. Was going to ring them but saw this thread, what can we do?

aubhall

Just got his e-mail so upgrade time maybe?

I am on the atrium.

"Dear Customer,



Due to essential maintenance a planned network outage has been scheduled. All internet connectivity will be unavailable this Wednesday morning the 20th April 05 between the hours of 2am and 4am in the morning.



Although we have outlined a 2 hour outage window as above, it is hoped that the actual outage will last no longer than 30 minutes.



We apologise for any inconvenience that this may cause but assure you that the work being performed is necessary. We will make every effort to keep downtime to a minimum and would ask that you bear with us while we perform this essential maintenance.



Thank you for your time.



Irish Broadband.

Email: Support@IrishBroadband.ie

Web: www.IrishBroadband.ie

Support: 1890 56 44 56

Support hours - 8am – 9pm Mon / Fri (Excl bank holidays)"

Mutant_Fruit

On the phone to em now... the ********! Lets get this 256kbps thing lifted. Its a right PITA. Tried getting stuff today cos i needed it in college, and it took next to forever. Then timed out

EDIT: Its due to prioritising of business traffic, which imo is a load of twaddle. I've been limited, but either the guy doesn't know it, or he's not telling me. Grr argh. Hopefully oldtitan or wise guy can help me out.

PowerHouseDan

It seems like i have well i usually get about 1600+ at night but i asked the guy today and he said i was on 1mb. I dunno i will let ya no later i am connecting at 800 now.

Chief--- wrote:

Have you been upgraded to 2mb off the R&H hall ?

Chief.

Steffano2002

Skud wrote:

its be up and down like a whores knickers for me.

Me too, up and down... On the phone to them again right now cos they never rang me back (obviously...). Along with ntl, it's gotta be the worst customer service ever. They just don't give a crap about your problems!
"I'll get on to the NetOps people again"... That's all they ever say! I wonder if these guys actually exist! :mad:

Skud wrote:

Was going to ring them but saw this thread, what can we do?

Change ISP? I'm seriously considering that now. A month full of problems. No help what so ever... But no problems with the Direct Debits! Never get that wrong!

[PS: Apologies for the negativeness of my post but I've had enough now]

PowerHouseDan

I should of taken down the guys name that sorted mine out today. With two clicks of the mouse?

puma5k

Regarding Pinging Boards.ie

I got setup there from IBB last Thursday and my ping to boards.ie are:

Ping statistics for 82.195.144.58:
Packets: Sent = 50, Received = 50, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 26ms, Average = 17ms

Also I have not found any slow down since.
I'm in Galway so IBB only went live here just 2 weeks ago and i don't think anyone else is connected

I am on the 1MB Breeze and I recived an email yestarday say I will be upgraded to 2MB

PowerHouseDan

I am connecting now at 2360 up and 486 down.