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IBB / RTE / Seem to be QoS'd at 512k on a 1Mb Breeze connection - Anyone else?

  • 23-04-2005 8:10pm
    #1
    Closed Accounts Posts: 7


    Downstream 354 Kbps (44.3 KB/sec) 382 Kbps (inc. overheads)
    Upstream 83 Kbps (10.4 KB/sec) 89 Kbps (inc. overheads)

    Outrageous service for a Saturday! :mad:


«1

Comments

  • Registered Users, Registered Users 2 Posts: 2,506 ✭✭✭optiplexgx270


    Downstream 354 Kbps (44.3 KB/sec) 382 Kbps (inc. overheads)
    Upstream 83 Kbps (10.4 KB/sec) 89 Kbps (inc. overheads)

    Outrageous service for a Saturday! :mad:

    I WAS getting that (512K) today but now im down to 256k on a 1Mb breeze 3rock :(


  • Moderators, Society & Culture Moderators Posts: 3,935 Mod ✭✭✭✭Turner


    Are you judging this by your download speeds or by an online speed test.

    With an online speed test is get QOS 31%

    however I download at 119kb/sec and upload at 114kb/sec on a 1mb up / down line from IBB.


  • Registered Users, Registered Users 2 Posts: 2,506 ✭✭✭optiplexgx270


    no im testing via ftp://ftp.irishbroadband.ie/ the 1Mb iso takes 50sec - 60sec to download and DUMeter reports a dl speed of between 24k-34k


  • Moderators, Society & Culture Moderators Posts: 3,935 Mod ✭✭✭✭Turner


    Ah takes me 12 seconds.


  • Moderators, Society & Culture Moderators Posts: 3,935 Mod ✭✭✭✭Turner


    Im getting 85kb/sec - 119kb/sec on the 10mb file

    Id say the connection is unstable.

    Download something from ftp.heanet.ie


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  • Registered Users, Registered Users 2 Posts: 2,506 ✭✭✭optiplexgx270


    seems to be like this since i called last night cos i had no connectivity at all and the guy was mucking around with my account for 20mins but then it was fine and today i've DL 3.25Gb and UL about the same that was by 10am so it might be in my case cos ive DL/UL a rake of stuff today havent used the connection in the last 4 days is the reason for the big transfers.


  • Registered Users, Registered Users 2 Posts: 2,506 ✭✭✭optiplexgx270




  • Moderators, Society & Culture Moderators Posts: 3,935 Mod ✭✭✭✭Turner


    Ive a total of 5.46gb today and my service is perfect.

    C:\>ping www.eircom.net -t

    Pinging home.eircom.net [159.134.198.138] with 32 bytes of data:

    Reply from 159.134.198.138: bytes=32 time=36ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=25ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=29ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=27ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=25ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=26ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=37ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=26ms TTL=55
    Reply from 159.134.198.138: bytes=32 time=31ms TTL=55

    Ping statistics for 159.134.198.138:
    Packets: Sent = 9, Received = 9, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 37ms, Average = 29ms

    Downloads uploads at max capacity.


  • Moderators, Society & Culture Moderators Posts: 3,935 Mod ✭✭✭✭Turner




  • Registered Users, Registered Users 2 Posts: 2,506 ✭✭✭optiplexgx270


    C:\Documents and Settings\>ping www.eircom.net -t

    Pinging home.eircom.net [159.134.198.138] with 32 bytes of data

    Reply from 159.134.198.138: bytes=32 time=27ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=21ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=35ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=24ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=18ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=19ms TTL=57
    Request timed out.
    Reply from 159.134.198.138: bytes=32 time=27ms TTL=57
    Request timed out.
    Reply from 159.134.198.138: bytes=32 time=28ms TTL=57
    Request timed out.
    Reply from 159.134.198.138: bytes=32 time=31ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=22ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=25ms TTL=57
    Reply from 159.134.198.138: bytes=32 time=28ms TTL=57
    Request timed out.
    Reply from 159.134.198.138: bytes=32 time=33ms TTL=57

    Ping statistics for 159.134.198.138:
    Packets: Sent = 17, Received = 13, Lost = 4 (23% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 35ms, Average = 26ms


    Done with an idle connection if things are not sorted by tomorrow ill be onto them on monday.


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  • Registered Users, Registered Users 2 Posts: 2,506 ✭✭✭optiplexgx270


    what mast you on?


  • Closed Accounts Posts: 7 magicPockets


    Well...it's Sunday afternoon and there is absolutley no difference whatsoever... :mad:

    Results are same with direct downloads...

    Downstream 512 Kbps (64.0 KB/sec) 552 Kbps (inc. overheads)
    Upstream 34 Kbps (4.3 KB/sec) 36 Kbps (inc. overheads)


  • Registered Users, Registered Users 2 Posts: 2,506 ✭✭✭optiplexgx270


    same again today 512k :(


  • Registered Users, Registered Users 2 Posts: 6,420 ✭✭✭Doodee


    afaik im the same.

    Getting about 60 - 70k on a 2 meg connection.
    :/


  • Registered Users, Registered Users 2 Posts: 1,821 ✭✭✭Skud


    man service bad today. I didnt manage to ring on friday for example this


    Reply from 82.195.144.58: bytes=32 time=2824ms TTL=55
    Reply from 82.195.144.58: bytes=32 time=591ms TTL=55
    Reply from 82.195.144.58: bytes=32 time=22ms TTL=55
    Reply from 82.195.144.58: bytes=32 time=197ms TTL=55

    pinging boards and that was a good one... download rate is 14 kb/sec steady :( Man angry phone call first thing. This is the worst its ever been.


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    Weekends seem to be the only time i'm not QoS'ed. All day today and yesterday i've been able to max out any time i wanted. Pings still less than 10ms to boards.ie

    I'm on the tallaght tower.


  • Closed Accounts Posts: 7 magicPockets


    ...usually it's the same for me too, QoS'd during the working day but evenings and weekends running at full speed....don't understand why this weekend has been fixed at 512k...have to wait to Monday to find out I guess....

    mp.


  • Registered Users, Registered Users 2 Posts: 17,441 ✭✭✭✭jesus_thats_gre



    It burts to 120 when I start the download but quickly settles at 60Kb/sec...

    I cannot see how I would be limited as **** all has been downloaded on this connection since it was installed.. Its a shambles really..

    I am pretty certain it is the QOS as the ping results below are perfect..

    C:\Documents and Settings\>ping www.boards.ie
    Pinging www.boards.ie [82.195.144.58] with 32 bytes of data:
    Reply from 82.195.144.58: bytes=32 time=9ms TTL=57
    Reply from 82.195.144.58: bytes=32 time=9ms TTL=57
    Reply from 82.195.144.58: bytes=32 time=12ms TTL=57
    Reply from 82.195.144.58: bytes=32 time=9ms TTL=57
    Ping statistics for 82.195.144.58:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 12ms, Average = 9ms


    The bandwidth is definetly being limited.


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    The sign you've been limited is that when you max out your connection your pings to to 2000-3000ms. Like this :mad::

    Ping statistics for 82.195.144.58:
    Packets: Sent = 21, Received = 21, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1868ms, Maximum = 2559ms, Average = 2090ms
    Control-Break

    Time to ring tech support again me thinks.


  • Registered Users, Registered Users 2 Posts: 2,083 ✭✭✭carbsy


    I'm on the old 2mb lite and have been QOS'd to 128kbps speeds and lower since last Friday morning, disgrace.


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  • Registered Users, Registered Users 2 Posts: 994 ✭✭✭JNive


    I think IBB have successfully shot themselves in the foot. Their network was having problems, so instead of fixing them up, and thus maybe stealing customers, they have dont it the other way , and effectively downgraded their service for a large portion of the customer base.

    I myself think that this level of throttling is a disgrace to the irish market, some is ok, during actual peak times an whatever, but not day-long / week-long throttlling to 12% capacity lol.


  • Closed Accounts Posts: 2,630 ✭✭✭Blaster99


    It sounds like some users are definitely being throttled, but I'm not so sure all the problems in this thread are down to that. Don't assume anything.

    I would incidently have thought that IBB should communicate to customers that they're about to be throttled and offer alternatives. That's what any other ISP would do.


  • Closed Accounts Posts: 271 ✭✭Vadrefjorde


    Would The Wise man or OldTitan please post some explanation as to what's happening. As I posted previously i've been waiting for their service with ages but am starting to get cold feet about signing up with them given the last week of posts about their service :(


  • Registered Users, Registered Users 2 Posts: 1,510 ✭✭✭blobert


    I'm only getting speeds of 10k a second today and I'm on a 1mb connection with 8-1 Contention. This is the second time this has happened, I rang up about a week ago and they fixed it while I was on the phone.

    Why is there no mention of this on their website, or no emails sent out explaining what they are doing?

    If I had any other broadband options I would switch.


  • Registered Users, Registered Users 2 Posts: 1,419 ✭✭✭nadir


    i got those crazy bad pings on saturday, like 1000 -> 2000 and the up and download rate went to 10 kb (its a 2Meg line)
    atm its about 50 each way.
    definate slowdown in performance over the past few days.

    are we being punished for the amount of BW we use?


  • Registered Users, Registered Users 2 Posts: 1,821 ✭✭✭Skud


    i dont use much bandwith getting 10 - 15 kbps

    Tech support said take down ur firewall which i did and was getting worse pings so i quickly put it back up. Pathetic service today, tech support when I did get through didnt help. Cork office didnt help although an engineer is supposed to ring me back. There is a serious serious problem. Even the routers on a tracert give good ms execpt some spiking and I still get the low download rate and spikey ms when playing games. I got exams to worryabout not this. FFS. Would someone from IBB sort themselves out.

    powerhousedan your tip didnt work, although if the engineer rings me I'll make sure he does something.


  • Registered Users Posts: 1,372 ✭✭✭Kone


    :mad: :mad: The service is just not reliable enough! :mad: :mad:

    there is no notification of any download/slow periods...


  • Closed Accounts Posts: 7 magicPockets


    ....so I shoot of a quick email to the customer support group ranting and raving at the poor service bla bla bla...I come back to find an email waiting from IBB...surely they haven't actually responsed to me already(!)...I open it to find that it's the monthly invoice...doh!

    So at least the invoicing system is working then.... :rolleyes:


  • Registered Users, Registered Users 2 Posts: 2,083 ✭✭✭carbsy


    Their whole network seems to be grinding a halt... :rolleyes:


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  • Registered Users, Registered Users 2 Posts: 1,821 ✭✭✭Skud


    yea just got off the phone and he sorted it "Jeff" was his name. It's downloading about 80 kb/sec compared to 10kb/sec 5 mins ago. Keep harassing them.


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