Eircom DSL won't sync >:(

Duffman

I've been having a really annoying problem since the line upgrades happened.

Whenever I switch off or restart my router, the line won't sync again for hours. The DSL Sync lights comes on.. flashes for a while and goes off.. the it comes on again... Absolutely no net connection. Eventually, I mean after a few hours, it seems to settle down and reconnect. This is very frustrating as a restart is required when I want to change pinhole settings etc..

Before the upgrades the modem would take a few seconds to sync.

I called Eircom just after the upgrades and they couldn't have been more inept. I don't think I have the patience to listen to them suggesting that pushing the reset button and using a different phone cable will solve all my problems.. :rolleyes:

'Tis very odd. Any ideas?

AdMMM

My friend has the same problem as yourself, but he came up with his own solution, I can't verify it though but sure its worth a try.

Once your modem loses Sync, pick up your home phone and dial any number, your modem should soon re-sync.

Sounds strange, but he swears it works!

mp3guy

unplug all your phones, and see does that improve anything. If so, faulty phone connection.

SwampThing

Possibly a dodgy filter?

AdMMM

If you can't seem to get it working after a while, it may just be worth requesting an engineer to come to the house.

If the problem is exchange-side then thats the only way you'll way out. I was tearing my hair out wondering why my DSL wouldnt sync until I got an engineer out who ended up just replacing a knackered compenent in the exchange.

If the problem is on your end then you'll probably have to foot the €60 call out charge. A load of ****e, but it may just be the only way to get it fixed

Oh and I presume you tried everything the Eircom guys told you which probably went a long the lines of "use the purple wire" and "just plug the router into your main phone socket with the purple wire".

Duffman

|.Murderer.| wrote:

My friend has the same problem as yourself, but he came up with his own solution, I can't verify it though but sure its worth a try.

Once your modem loses Sync, pick up your home phone and dial any number, your modem should soon re-sync.

Sounds strange, but he swears it works!

Believe it or not that worked! It seems to sync after 2 or 3 attempts if I'm on a call at the same time. Very strange. I'm fairly sure the problem started when the speed increase was introduced.

Well that's sort of a solution

Lockup

Had this same problem. It was down to a loose connection on the extension wiring. Once I fixed the wiring, modem connects immediately and never drops.
Hope this helps.

Duffman

You mean the phone socket itself?

Lockup

The master socket has 2 extensions running from it. I reattached the connections on the little junction box for the extensions and haven't had a problem since.