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My Creative Zen is in need of repair!

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  • 09-05-2005 10:55am
    #1
    bombidol
    Closed Accounts Posts: 5,638 ✭✭✭


    The headphone socket on my Zen is acting up. its cutting out when you move the jack from side to side. i need to get it repaired. its out of warranty. any one know where to go or roughly how much this costs?


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    #2
    MacGyver
    Registered Users Posts: 573 ✭✭✭MacGyver


    not sure how much it costs but u can send it back to creative in dublin even tho its out of warrenty. if u ring them they'll be able to give u a price and how long it will take... ill try get the number later today


    heres the number for the online store but they should be able to help you or put you through to the right people 01 806 6909


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    #3
    Esel
    Registered Users Posts: 22,329 ✭✭✭✭Esel


    Have you tried with different headphones? Worth a try if not.

    Not your ornery onager



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    #4
    Xithus
    Registered Users Posts: 1,155 ✭✭✭Xithus


    01-4380055 Thats there support line.


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    #5
    Mr. Fancypants
    Registered Users Posts: 1,894 ✭✭✭Mr. Fancypants


    Its a known issue with earlier versions of the zen. They fixed the issue with later releases by triple soldering the headphone port.


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    #6
    curlywee
    Closed Accounts Posts: 226 ✭✭curlywee


    if you search on the zen nomad forums you will find a user archbishop or someting who has a step by step guide to fixing this problem

    Its not easy though


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    #7
    Makaveli
    Registered Users Posts: 8,503 ✭✭✭Makaveli


    I've done it, depending on which side of the jack is loose it could be far harder. Usually it's the left side that goes (mine was the right) and looking at it the left looks far harder to solder.

    Here is a link to the bishop's guide to fixing it yourself.
    http://www.pcpages.com/thebishop/nomadfix/

    edit - All the pictures seem to be down. I think I have them saved to my HDD.


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    #8
    Makaveli
    Registered Users Posts: 8,503 ✭✭✭Makaveli


    Only have 5 of them. Dunno if it's any help to you.


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