Crap upload speed on NTL 2Mbps package

capistrano

I have recently been upgraded to the NTL 2Mbps/200kbps package. My download speed is close enough to 2Mbps, but the upload speed is nowhere near 200kbps - usually under 130kbps. NTL support haven't been much use - they said that speed testing sites are unrelaiable! What? All of them? All the time?

Here's a screenshot from IrishISPTest.com.


I have also tested using the ADSL Guide Speed Test.

Can other NTL 2Mbps/200kbps users test their speeds to see if anyone is getting anywhere near 200kbps?

Thanks.

CyberGhost

capistrano wrote:

NTL support haven't been much use - they said that speed testing sites are unrelaiable! What? All of them? All the time?

I hate those kind of deadend answers, instead of trying to find out what's the problem, they just try to get rid of you faster.

you download speeds are ok, but I've seen here people getting like 1.98meg so must be your cable/distance.

Infini

Have you checked your upload speed on your modem to be sure.
192.168.100.1

admin
admin

or

root
root

bus77

I'm on the 2mb line aswell, but I get these sort of readings from the speed test....


I do get 200kbs download speeds, but I cant get any decent connection to bit torrent for some reason

causal

^^^^^^^^Hey bus77 - I really like your upload speed: 50.6Mbps :eek:

Capistrano:
My ntl:2Mbps/200kbps is 1.96Mbps/193kbps @ this time

causal

lomb

bus77 wrote:

I'm on the 2mb line aswell, but I get these sort of readings from the speed test....


I do get 200kbs download speeds, but I cant get any decent connection to bit torrent for some reason

standard bittorrent ports blocked by ntl? or on your route? just download azureus and change the port numbers to something else. beware though the media companies are focussing on ireland now. i think its all shifting to super anon newsgroups now or soon will......

capistrano

Infini wrote:

Have you checked your upload speed on your modem to be sure.
192.168.100.1

Yeah, the modem config does say the maximum upload speed is 200000. But all my tests show in and around 130k.

causal wrote:

Capistrano:
My ntl:2Mbps/200kbps is 1.96Mbps/193kbps @ this time

Hmmm. That's nice. So it's just me then - not a global problem with their 2M package. That means it'll be a b**ch to get sorted

Diabolus

I'm on the 3Mbit service and i get 340K downstream and 30K up!
No problems here

I love you NTL.

capistrano

Oops! I made a boo-boo!

In the QoS settings on my modem I manually entered the upload speed as 128kbps (someone recommended this rather than allowing Auto detection). But when the upgrade happenned I forgot to change it. I have now put it onto Auto detection of upload speed and all is grand.

I'm sorry NTL.

crawler

capistrano wrote:

Oops! I made a boo-boo!

In the QoS settings on my modem I manually entered the upload speed as 128kbps (someone recommended this rather than allowing Auto detection). But when the upgrade happenned I forgot to change it. I have now put it onto Auto detection of upload speed and all is grand.

I'm sorry NTL.

Boooooooooo!!! Go stand in the corner and hang your head in shame

In fairness, easy mistake and they are doing a lot of upgrade work...

causal

capistrano wrote:

Oops! I made a boo-boo!

In the QoS settings on my modem I manually entered the upload speed as 128kbps (someone recommended this rather than allowing Auto detection). But when the upgrade happenned I forgot to change it. I have now put it onto Auto detection of upload speed and all is grand.

I'm sorry NTL.

You know the way we always share our stories of CSRs getting it totally wrong - well this is one story the CSRs can tell each other about the customer getting it wrong. LOL, nice one capistrano

causal

ac00785

How do you change the modem setting regarding QoS?

CyberGhost

Diabolus wrote:

I'm on the 3Mbit service and i get 340K downstream and 30K up!
No problems here

I love you NTL.

stop rubbing it in :mad:

capistrano

ac00785 wrote:

How do you change the modem setting regarding QoS?

That'll depend on the router you have - and possibly the firmware installed on it.

I have a Linksys WRT54G and I had to download firmware v3.03.6 to get the QoS functionality. If you're still with me, you access the QoS settings from Applications & Gaming -> QoS.

causal

ac00785 wrote:

How do you change the modem setting regarding QoS?

He meant Gateway/Router; as opposed to modem.

causal

DingDong

WOw just got back from holidays to find out i have a 3mb line
Wooo Hoooo :eek:

RicardoSmith

DingDong wrote:

WOw just got back from holidays to find out i have a 3mb line
Wooo Hoooo :eek:

Curious do you notice the speed bump?

bk

RicardoSmith wrote:

Curious do you notice the speed bump?

Well I did, the first couple of times I downloaded something off the internet, I thought it had failed because it downloaded so fast, I had to check if the files were corrupt (they weren't)

I haven't noticed any difference when surfing the web. I have noticed a slight difference in VNC and Samba due to the higher upload speed.