NTL broadband and POP3 mail question

NeVeR

over the past 2-3 days there is a problem with outlook express downloading my mail from the server i checked with my hosting provider and they said it might be my ISP. anyone else having trouble with it ?

BWT the error read

The connection to the server has failed. Account: 'mail.davidstokes.com', Server: 'mail.davidstokes.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

seamus

Looks like a timeout.

POP3 to mail.davidstokes.com is working for me at the moment though. I'm out in Lucan.

NeVeR

ummm ,, timeout.. how long would it take to time out ,, this happens within a few seconds, as if there was a wrong setting, but i haven't changed the settings

NeVeR

i just checked it takes about 20-25 seconds for it to come up,, looking at it it may be timeout, but i have no idea why

causal

Maybe the mailserver (mail.davidstokes.com) is having problems - refusing connections / downtime etc.

You could always phone ntl tech support and see if ntl are blocking the connection but I don't see why they would.

Did you make any changes to your firewall settings (hardware or software) recently?

Can you check your email on any other mail servers?

causal

dlofnep

I'm 90% sure it is your firewall blocking it. Disable it and try again.

NeVeR

I can check my mail online as well.

I logged on in work and i could download the e-mails.

it could be the firewall.. but i didnt edit anything, i'll check when i get home.

NeVeR

I think i'm going mad,, now i cant access my FTP keeps timing out.

I turned Mcafee off still not working,

and i know windows has a firwall aswell , but i cant find it now. i did this http://www.microsoft.com/windowsxp/using/networking/learnmore/icf.mspx

but in figure 7 the advance tab is not there, it was before, dont know where it is now, so i cant turn off the firewall.. anyone got any ideas.

NeVeR

i downloaded the latest windows service pack. and it's still not working,

TimTim

Did you try use the IP of the mail server? Or even telnet to connect to it?

Non-authoritative answer:
Name: davidstokes.com
Address: 207.44.232.119
Aliases: mail.davidstokes.com

Thats the IP,

And open up telnet and use

open 207.44.232.119 110

Make sure you include the 110 or it will just default connect to port 23 (telnet) which IMO shouldn't be open on any internet facing system

NeVeR

i dont know how to do this.

TimTim wrote:

Did you try use the IP of the mail server? Or even telnet to connect to it?

Non-authoritative answer:
Name: davidstokes.com
Address: 207.44.232.119
Aliases: mail.davidstokes.com

Thats the IP,

And open up telnet and use

open 207.44.232.119 110

Make sure you include the 110 or it will just default connect to port 23 (telnet) which IMO shouldn't be open on any internet facing system

NeVeR

anyone know how i could fix this, I can't even access my FTP no , i have to upload some new sites and stuff, i can live without downloading my emails. but the ftp i have to get working,

NeVeR

....bump

NeVeR

on the phone with NTL tech support for about 30 miutes, they dont know whats wrong and cant fix it , ahhh

NeVeR

you wont belive this,,, after speaking with my Hosting "tech support" yesterday for about 30 minutes a guy call peter said it was a problem with my ISP so i rang them a few minutes ago and i was talking to a lovly lady from NTL support, tried her best but couldnt find a problem, said it might be my hosting provider, so once again i went to my hosting provider and told them i was speaking to my ISP and they had no problems and the signal was getting blocked on there side,,, he asked for my IP and had it fixed in seconds,,,,, because my IP address started with an 86. there server was blocking it, he unbloked the 86. and it worked.....

what a trip.. but i'm happy it's working,

causal

causal wrote:

Maybe the mailserver (mail.davidstokes.com) is having problems - refusing connections / downtime etc.
causal

If I could suggest that 4 days ago and be right , why the hell couldn't davidstokes check it when you reported the problem to them in the first place rather than bump you to check with your ISP? - Very slack on their part

Good you're sorted again

causal

NeVeR

causal wrote:

If I could suggest that 4 days ago and be right , why the hell couldn't davidstokes check it when you reported the problem to them in the first place rather than bump you to check with your ISP? - Very slack on their part

Good you're sorted again

causal

I am David Stokes. My hosting procides are ehostpros.com

causal

Doh! LOL
So why the hell didn't ehostpros.com check it in the first place, rather than immediately direct you to your ISP.

causal

NeVeR

No idea,, i guess the tech support guy that was on at that time didnt really know what he was talking about,