Need laptop/internet help

canavanbn@hotma

I have a laptop that connects to our broadband at home without any cables but when I go elsewhere I am unable to hook up to the phone sockets even when I use a cable from the laptop to the socket
The laptop -inspiron 5160- doesn’t seem to recognise the phone connections, I urgently need some help.
Tried calling the oh so helpful folks from eircoms ‘help desk’ but got nowhere.
Perhaps some of you experts could help.
Ta
What do I have to change to the settings/connections on the laptop to enable me to do so.
Puzzlingly the laptop will recognise the eircom hotspots…

spartacus93

Do you have a dial up account on your laptop??

canavanbn@hotma

When I got to internet options it says 'dial-up (default)' and its slightly higlighted..

spartacus93

How are ya?

Follow the instructions here to download an Esat BT free dial up account https://home.btireland.ie/echannel/res.portal?_nfpb=true&_pageLabel=res_products&residentialProducts_actionOverride=%2Fpageflows%2FresidentialContent%2Fproducts%2Fiolfree . If the link doesn't work you'll find it on the Esat website. You need to "Dial-Up" to this new internet account before you launch internet explorer. This should work, at the moment your computer will probably be set not to dial a connenction as your aDSL modem looks after this kind of thing.

canavanbn@hotma

I want to keep eircom as my provider..I thought i could hook up to someone elses phone line.If i resgiter with the provider you suggested i dont want to cut-off the eircom...if you get me

canavanbn@hotma

Yeah im officially confused now...Still dont get it.
I have eircom on home phone and i just want to hook up to an outside phoneline..

Wertz

Just put the €ircom dial-up number into the Connections setting's window...it's in any phonebook.

[edit] you can just log in as a guest...no need to set up an account...

canavanbn@hotma

Taken your advice wertz gone connections, and with eircom (default)..i went to eircom settings and there are three blank subheadings..
they are automatic configuration
proxy server
dial-up settings
Where do I enter the eircom dial-up number?

spartacus93

Dial Up settings

canavanbn@hotma

Well what do i put in password and domain?

maidhc

It really would be much easier if you went to eircom and followed their instructions to set up a free dial up account. I'm sure they have small scripts to sort out the settings for you and all that.

I think here is where you might want to start:http://home.eircom.net/products/

The dial up modem and wireless lan are totally seperate things. In particualar the wirless lan doesn not need to "dial up" to get connected, while a modem does!

petes

Try the iol one. You do not need to change provider. You will then have 2 dial up accounts on your computer. Try and connect to the iol one. If that works then its just your eircom settings. Then delete the iol one.