Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Irish Broadband?

  • 17-06-2005 4:45pm
    #1
    Closed Accounts Posts: 1,074 ✭✭✭


    has anyone ever heard of 'irish broadband' or ever used them? if so are they good? theyre offering a 3 meg, wireless satelite bb package with a 24:1 contention ratio....any feedback appreciated


«1

Comments

  • Registered Users, Registered Users 2 Posts: 6,659 ✭✭✭PowerHouseDan




  • Registered Users, Registered Users 2 Posts: 865 ✭✭✭humaxf1


    Irish Broadband do not offer wireless satellite

    Look at their site www.irishbroadband.ie

    You connect to a wireless AP via a panel antenna on your roof!!!


  • Registered Users, Registered Users 2 Posts: 88 ✭✭puma5k


    Irish Broadband provide you with a Wireless Link to there Mast, two way communication so they don't touch your phone line and you don't even need an eircom line.
    You then connect your PC to the (AU) Access unit on your roof and you have Excellent broadband with out you having to pay line rental for it. Just the Broadband rental.
    Also VoIP (voice over internet Protocol) Works on it so you can have a Broadband phone and never have to pay for line rental again!.

    If you can get it in your area, Get it well recommended! :D


  • Closed Accounts Posts: 1,033 ✭✭✭beller b


    Well recommended?????????????????????????? I'd RECOMMEND using the search function & reading back on some of the posts about them!


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    I'd be very wary of trusting VoIP as my main way to contact people on an IBB connection. It can be fine for a few weeks, then it'll go downhill for a few days, and then it'll be normal again.

    Its not reliable enough to be able to ditch a phone line in favour of it. Unless you're happy using a mobile for when IBB goes tits up.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 88 ✭✭puma5k


    I started to use VoIP about a mouth ago, It was working excellent at times. But i Contacted IBB about this, as they say there Breeze Packages support VoIP, any they tweaked my connection. It's working very good now, never had a problem since.
    It's one of the only Broadband connections out there, that is affordable and give s you the same upload as download. Essential for VoIP to work properly. Try it on an ADSL or Cable modem and you will see.

    If you want to talk about VoIP and IBB broadband go to the VoIP Form,


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    damo wrote:
    has anyone ever heard of 'irish broadband' or ever used them? if so are they good? theyre offering a 3 meg, wireless satelite bb package with a 24:1 contention ratio....any feedback appreciated


    DAmo learn howe to use Boards m8 ! 100's of thread about IBB! and in summary only get IBB if you are desperate !


  • Closed Accounts Posts: 15 Yellow belly


    Drapper wrote:
    in summary only get IBB if you are desperate !

    Personally speaking (and no, I'm not related to anyone in IBB), I think that's a little unfair. I'd far recommend IBB before Eircom or BT anyhow...


    I've been on Breeze since December and have been more than happy with the service.

    I will say that I've noticed that it seems to be a little slower of late but i'm hoping this is a temporary thing.


  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    That's grossly unfair as I've said to you on MSN on many occasions.

    I've had ZERO problems with their service in the past 2 months (I'm on the 2Mbit package). I'd recommend it to anyone.

    The *only* thing I'd say would be to not rely on their email support as it's slow and virtually non-existant, ring them up if you have questions.


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    ciaranfo wrote:
    That's grossly unfair as I've said to you on MSN on many occasions.

    I've had ZERO problems with their service in the past 2 months (I'm on the 2Mbit package). I'd recommend it to anyone.

    The *only* thing I'd say would be to not rely on their email support as it's slow and virtually non-existant, ring them up if you have questions.

    Not at all m8, i've had it nearly 11 months now and its been a pile of .......T, and why is there so many threads complaining about IBB?

    spend as much as 40 Euro a month calling thier tech support to sort it out!


  • Advertisement
  • Closed Accounts Posts: 2,279 ✭✭✭DemonOfTheFall


    Theres so many threads complaining about how bad it is because it does have problems, but obviously theres no threads with ppl complaining about how good it is :P

    I dont have it but Id jump at the chance to get it. Im moving somewhere that can get it in the future and can't wait to run an FTP of interesting files when i get my lovely 2 meg line :D


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    Theres so many threads complaining about how bad it is because it does have problems, but obviously theres no threads with ppl complaining about how good it is :P

    I dont have it but Id jump at the chance to get it. Im moving somewhere that can get it in the future and can't wait to run an FTP of interesting files when i get my lovely 2 meg line :D

    On paper its the best product around, but reality is the opposite, customer care O, and a call out I place in Januaury to move my radio for better signal came 2 weeks ago! I not just compaing about the product but the whole company ethos!


  • Registered Users, Registered Users 2 Posts: 5,918 ✭✭✭Steffano2002


    I fully agree with Drapper. IBB is a massive pile of sh*te costing me over 80 EUR a month. It worked beautifully for the first 4 months or so (with minor glitches here and there) but for the past 2 months it has gone completely tits up. They are pathetic (both their service and customer support if we can call it that...).
    I'm on the 2MB - 8:1 contention "Business Package" and my ping is up and down like a wh*re's knickers. I spent over 100 EUR calling their Customer Support and you know what they tell me every time? "Well that's the best we can do". They don't give a crap about their customers... I sent over 30 e-mails since subscribing and I got 0 replies. That's ZERO replies!!! I work in customer service myself and I find that appalling.
    My advise to you: go with BT. I had a 512K Esat BT connection before getting IBB and it was perfect. Only problem was, my ping was slightly high (80ms) and I was looking for a provider that could provide 50ms or less. What a mistake!!!

    Here's a ping test to www.boards.ie to give you an example:

    Pinging www.boards.ie [82.195.136.36] with 32 bytes of data:

    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=39ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=6ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=3ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=56ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=30ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=14ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=14ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=20ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=918ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=140ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=551ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=6ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=25ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=145ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=181ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=6ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=22ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=127ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58

    Ping statistics for 82.195.136.36:
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 918ms, Average = 50ms

    Now imagine playing a game online with that crap! :mad: :mad:
    When my connection worked, my ping to boards was between 3 and 6ms MAX! I feel like going up on the roof, taking the radio down, smashing it to bits, and sending it to them with a note saying "I think I found the problem...".

    KEEP AWAY FROM IBB... Just keep away... You'll avoid an ulcer and save loads of money by subscribing to a service that works!


  • Registered Users, Registered Users 2 Posts: 5,042 ✭✭✭spooky donkey


    IBB are muck pure and simple. Any one I know say its great at first and then goes bad. Ive been with them 7 months and had about 3 months of decent service from them. They have never offered a refund for this. I get pings over 200 on a regular basis and when I get on to them it take like 2 months of nagging them to get it sorted. Im currnely a month with my currwnt problem. My last call I got a ticket number for the first time ever, after I threatned to cancel my direct debit. If its not sorted by the end of this month I will be cancling it. I dont really have any other BB choices atm but id rather be with out it than pat 48 yoyos for a useless service.


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    I fully agree with Drapper. IBB is a massive pile of sh*te costing me over 80 EUR a month. It worked beautifully for the first 4 months or so (with minor glitches here and there) but for the past 2 months it has gone completely tits up. They are pathetic (both their service and customer support if we can call it that...).
    I'm on the 2MB - 8:1 contention "Business Package" and my ping is up and down like a wh*re's knickers. I spent over 100 EUR calling their Customer Support and you know what they tell me every time? "Well that's the best we can do". They don't give a crap about their customers... I sent over 30 e-mails since subscribing and I got 0 replies. That's ZERO replies!!! I work in customer service myself and I find that appalling.
    My advise to you: go with BT. I had a 512K Esat BT connection before getting IBB and it was perfect. Only problem was, my ping was slightly high (80ms) and I was looking for a provider that could provide 50ms or less. What a mistake!!!

    Here's a ping test to www.boards.ie to give you an example:

    Pinging www.boards.ie [82.195.136.36] with 32 bytes of data:

    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=39ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=6ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=3ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=56ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=30ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=14ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=14ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=20ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=918ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=140ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=551ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=6ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=25ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=145ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=181ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=6ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=22ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=127ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=4ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=58
    Reply from 82.195.136.36: bytes=32 time=5ms TTL=58

    Ping statistics for 82.195.136.36:
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 3ms, Maximum = 918ms, Average = 50ms

    Now imagine playing a game online with that crap! :mad: :mad:
    When my connection worked, my ping to boards was between 3 and 6ms MAX! I feel like going up on the roof, taking the radio down, smashing it to bits, and sending it to them with a note saying "I think I found the problem...".

    KEEP AWAY FROM IBB... Just keep away... You'll avoid an ulcer and save loads of money by subscribing to a service that works!

    What are you complain about 100+ is totally acceptable ! ;-) tech support told yah that rem ??


  • Registered Users, Registered Users 2 Posts: 216 ✭✭[AK47][JONNYNEW


    I have eircom and i get a ping of 20 to 30 from and english server,
    Spooky on the same server gets a ping of 200 to 999.
    I have 2 megs down and 128 up while spooky have IBB 2 up and 2 down.
    My brother has the seme problem with this service.
    If your thinking of ibb forget it it "S**t"
    Whats the story I.B.B

    I was thinking of getting it but "F**k That"
    No I.B.B. For ME Thanks


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    I have eircom and i get a ping of 20 to 30 from and english server,
    Spooky on the same server gets a ping of 200 to 999.
    I have 2 megs down and 128 up while spooky have IBB 2 up and 2 down.
    My brother has the seme problem with this service.
    If your thinking of ibb forget it it "S**t"
    Whats the story I.B.B

    I was thinking of getting it but "F**k That"
    No I.B.B. For ME Thanks

    AK47 tell me you have not read this ?

    http://www.boards.ie/vbulletin/showthread.php?t=258724


  • Closed Accounts Posts: 37 andmor


    Hi all,
    Up here in rural Donegal we are in a complete broadband desert. Last year we splashed out on an expensive Satellite connection with Digiweb 512/128. Then we discovered that IBB (or their Northern equivalent NTR Broadband) were running a service from Strabane off the TV mast which has a reach into Donegal. We joined up in April with the 2MB service. When the engineer left the last thing he showed us on his laptop was a website showing download speed of 1700 kbps (?). We would check this out on ADSL guide.org.uk and ZDnet.uk and the download speeds were in this region until about 3 - 4 weeks ago when it suddenly dropped to Digiweb speeds and down to sub-ISDN.
    Tried emailing customer support (both sides of border) no reply. Then got stuck into phoning them. First time spoke to someone from Far East with poor english who took our telephone number and said someone would phone us. After a week we phoned them again and got someone who asked us to do a download from ftp.heanet.ie. After sitting on phone to Dublin for what seemed like hours he then told us he couldn't monitor our speed?!?
    Can anyone explain what download speeds we should be getting for the 2MB service and why the upload speeds we are getting are only a fraction of the download (just done the IRish Broadband speed test and download is 379 and upload is 81).


  • Registered Users, Registered Users 2 Posts: 1,732 ✭✭✭pete


    IBB ping test, Ballycoolin mast:
    C:\Documents and Settings\pete>ping www.boards.ie -t

    Pinging www.boards.ie [82.195.136.36] with 32 bytes of data:

    Reply from 82.195.136.36: bytes=32 time=7ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=6ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=17ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=16ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=10ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=12ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=13ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=11ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=15ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=8ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=20ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=9ms TTL=56
    Reply from 82.195.136.36: bytes=32 time=7ms TTL=56

    Ping statistics for 82.195.136.36:
    Packets: Sent = 31, Received = 31, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 20ms, Average = 9ms
    Downstream 2150 Kbps (268.8 KB/sec) 2322 Kbps (inc. overheads)
    Upstream 1489 Kbps (186.1 KB/sec) 1608 Kbps (inc. overheads)

    http://www.adslguide.org.uk/tools/speedchart.asp?id=710547d310491ee848a710547d3


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    I have eircom and i get a ping of 20 to 30 from and english server,
    Spooky on the same server gets a ping of 200 to 999.
    Thats very very low for an ingame ping with eircom. There was i thinking the ping to eircom itself used to take 20-30ms, never mind getting to a game server in britain. Has something changed since the upgrade to 2meg?

    And thats very high for an ingame ping with IBB. I had a crap connection (i.e. maxing at 80kB/sec, pings erratic, bouncging from 5-50ms to the gateway) from last saturday/sunday to tuesday. Now its back to normal.

    Ping statistics for 82.195.136.36:
    For boards.ie:
    Packets: Sent = 35, Received = 35, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 4ms, Maximum = 16ms, Average = 6ms
    Control-Break

    For jolt.co.uk:
    Ping statistics for 82.133.85.65:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 19ms, Average = 15ms
    Control-Break

    That'd equate to an ingame ping of roughly 25-30ms.


  • Advertisement
  • Closed Accounts Posts: 1,856 ✭✭✭Clover


    this is what i got from the adslguide speed test with an iib 2 meg down / 2 meg up conection;

    Broadband Speed Test Results
    Results from broadband speed test recorded on Sunday, 19 June 2005, 09:00.

    Your Connection
    Direction
    Actual Speed
    True Speed (estimated)

    Downstream 372 Kbps (46.5 KB/sec) 401 Kbps (inc. overheads)
    Upstream 1331 Kbps (166.4 KB/sec) 1437 Kbps (inc. overheads)


    there are times when it's great but it is just so unreliable :mad:


  • Closed Accounts Posts: 370 ✭✭Adey2002


    Don't even think about going with IBB. I've had a poroblem for the last month, which I was told wouldn't get sorted until they put up a new mast. They more or less told me that they had over-subscribed. I get 20% constantly and pings well into the hundreds, or time outs.

    If you have another option, stay away from IBB.


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    damo wrote:
    has anyone ever heard of 'irish broadband' or ever used them? if so are they good? theyre offering a 3 meg, wireless satelite bb package with a 24:1 contention ratio....any feedback appreciated

    think the thread speaks for itself damo !

    :-)


  • Registered Users, Registered Users 2 Posts: 1,732 ✭✭✭pete


    Drapper wrote:
    think the thread speaks for itself damo !

    :-)
    How so?

    Negative comments from about half a dozen people is hardly representative of IBB's service.


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    pete wrote:
    How so?

    Negative comments from about half a dozen people is hardly representative of IBB's service.

    where is half the comments on this thread m8 ? 90% negative and I would consider the people on Boards as a fare flection of the public opinion, lets say its a "sample" of punters ! as the marketing buffs would say !

    And they do read Boards !@!

    'Market research involves the collection of data to obtain insight and knowledge into the needs and wants of customers and the structure and dynamics of a market. In nearly all cases, it would be very costly and time-consuming to collect data from the entire population of a market. Accordingly, in market research, extensive use is made of sampling from which, through careful design and analysis, Marketers can draw information about the market.'


  • Closed Accounts Posts: 37 andmor


    Hi Pete,

    where is this Ballycoolin mast. We want it now!

    As far as the Strabane/Lifford tv mast is concerned speed test from adslguide.org.uk is now giving us (True speed 688 Kbps and upstream 129Kbps).
    Also pinged www.boards.ie and average ms is 26 ms after 47 packets sent.

    We are supposed to be on 2Mbs upstream and downstream!?! Why is upsteam figure so out of sync with downstream?


  • Closed Accounts Posts: 370 ✭✭Adey2002


    STEP1: Spend 3 days trying to get in touch with them to report a problem.
    STEP2: Convince them that there is a problem.
    STEP3: repeat step1 for the next couple of weeks to get an update of your problem.
    STEP4: Goto step1 because they have lost/ignored your inital query.

    Repeat every month for an accurate description of IBB


  • Registered Users, Registered Users 2 Posts: 3,812 ✭✭✭Drapper


    Well Pete? all happy here! dont think so............

    As I've always said IBB have the best porducts on paper ! but paper is where it stops !

    I think the only postive thing is that when it does work it is Excellent! but that is about 20% of the time!


  • Registered Users, Registered Users 2 Posts: 88 ✭✭puma5k


    I have IBB's Breeze service in Galway and I have had no problems with it so far. very little users are onj the network here, when I do a speed test on www.irishisptest.com and i get the following:

    Download 1.92Mbps
    Upload 2.10Mbps

    This is out any average test of 3 times during the day, Morning, Afternoon and later at night. It's so i can get a good average to compensate for network traffic. Also if i just download a file from there FTP test site. i get very good results. 20Mb file comes down at about 244kb/s to 262kb/s, now thats acceptable for a 2Mbit connection.

    If your on a mast that has allot of active connection's. Users on p2p connection for days on end are just going to get contented. and that happens allot on the ADSL networks.

    I Tried that adslguide.org.uk and it's not great for testing a wireless link as we are testing a symetrical connection.

    Try download stuff on the HEAnet servers as they have huge bandwidth! 1Gbs!

    Regards Pings. well if your pings are good to the Gateway, and the ISP's Gateway to INEX.ie then you shouldn't have to worry. As it could be the source that’s slow. Do a Trace to get a better idea

    Think about it..


  • Advertisement
  • Closed Accounts Posts: 1,033 ✭✭✭beller b


    Drapper wrote:
    On paper its the best product around, but reality is the opposite, customer care O, and a call out I place in Januaury to move my radio for better signal came 2 weeks ago! I not just compaing about the product but the whole company ethos!
    On paper????? but BB doesn't run on paper....& the reason there are not many post saying how good they are is.................................THEY ARE NOT!!!!!!!!!!!!!!!!!!!


Advertisement